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Namebright\Dropcatch two factor authentication

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cfo

Established Member
Impact
−10
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My Domains are expiring ,so I tried to log in and transfer them out ,but I can't receive the verification code .

it happened 2 years ago ,and they fixed it that was good now ,they refused to do so

what if they could gave an early notification ?

there will be no problem but they just stopped without notification without any emails ,they just stopped .

AND let the users to do their job ,that's ridiculous .it's not our job to do .why bother ?


The funny thing is we have more than 5000 domains ,we might have more than 2000 domains were catched by them and I won the auctions ,I guess that's not how they treat their sincere user?


I can comply ,but why ? My phone works perfect simply call the phone associated with the 2 factor authentication or send me

anything. or just fix the BUG . they knew I am the owner ,but they just want more troubles that's very much interesting

Once My expired domain got deleted I have no choice but to take next action

I understand it's not necessary and waste of time but somebody has to say no to their irresponsible behavior

I CAN'T acess to My dropcatch account too ,I can't backorder names no more

@Rebies




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Attachments

  • NameBright-Two-Factor-Auth-Recovery-Form.pdf
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Last edited:
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The views expressed on this page by users and staff are their own, not those of NamePros.

cfo

Established Member
Impact
−10
I will update the post when they fixed the problem
 
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tom365

Established Member
Impact
18
namebright is the worst registrar I've ever met
 
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cfo

Established Member
Impact
−10
namebright is the worst registrar I've ever met
My domain is now pending delete

they didn't fix the problem as they stated they need 18 hours to fix the problem ,now they have 16 months left :)
 
0
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tom365

Established Member
Impact
18
My domain is now pending delete

they didn't fix the problem as they stated they need 18 hours to fix the problem ,now they have 16 months left :)
I have the same experience, can't receive the verification code

you can see my post before.

and Now I have new problem, namebright is the worst registrar I've ever met
 
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