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Moniker Dead?

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I've been mischarged by Moniker, and I've been trying to contact their support for about a week without any response through email. I tried to call them and couldn't get through. It looks like no one works at this place any more?
 
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AfternicAfternic
If it isn't dead yet, it should be.. Check other threads regarding how Moniker is going downhill..
 
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Hi

Moniker is still alive and kicking

if you call, be prepared to wait on the phone maybe 20 minutes, as there are other folks calling too.

but if you're patient, your issue may get resolved
 
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I stopped using Moniker a while ago. I would say their service has definitely gone down hill in the past year, hopefully your issue gets resolved!
 
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Never, and I say NEVER use Moniker..they are the internet worst joke.
 
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MONIKER IS BY THE WORST FOR CUSTOMER SERVICE , PERIOD , THEY HAVE PEOPLE WORKING THERE WITH THE TECNICAL MENTALITY OF A 6 YEAR OLD! I HAVE BEEN TRYING FOR OVER A WEEK TO GET WHOIS AND DNS UPDATED ,,,WHAT A NIGHTMARE


Ok update after spending 5 hours over a weeks time to change whois and dns I finally got through to a very helpful person, nice guy, knowledgeable, but his company needs to address service and maybe get a new admin backend for domains ,,,what a pain
 
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