- Impact
- 62
Hi there,
I initiated to transfer my domain. 50usd.com, to moniker on May 29th, few days before they shut down the old moniker and launch the terrible new one.
As expected, Godaddy soon send me a mail to confirm that the domain has been transferred to moniker successfully.
However, the domain is NOT in my moniker account till today after 12 days! Whois search says it with Moniker, but NO registrant registration. https://whois.domaintools.com/50usd.com
I tried to contact moniker to fix this when the new site be online through it is online support ticket system. Now I have submitted 3 tickets already but NONE of moniker guy contact me give any response or fix this issue, except got 3 auto send mails from moniker to tell me that they have created a ticket number for this.
My 3 tickets No. are: 2014060310009814, 2014060510009132, 2014061010006385
I don't want to call their support number because of it cost me about $2 per minutes for a international distant call (I am from China and the IDD call is stupid expensive), and I am sure I need to listen music in the telephone for 5 - 6 minutes before can speak to some live person.
Do anybody know is there a rep from Moniker in the forum? Or what else workable way I can try to find somebody from moniker to fix this?
Thanks in advance!
I initiated to transfer my domain. 50usd.com, to moniker on May 29th, few days before they shut down the old moniker and launch the terrible new one.
As expected, Godaddy soon send me a mail to confirm that the domain has been transferred to moniker successfully.
However, the domain is NOT in my moniker account till today after 12 days! Whois search says it with Moniker, but NO registrant registration. https://whois.domaintools.com/50usd.com
I tried to contact moniker to fix this when the new site be online through it is online support ticket system. Now I have submitted 3 tickets already but NONE of moniker guy contact me give any response or fix this issue, except got 3 auto send mails from moniker to tell me that they have created a ticket number for this.
My 3 tickets No. are: 2014060310009814, 2014060510009132, 2014061010006385
I don't want to call their support number because of it cost me about $2 per minutes for a international distant call (I am from China and the IDD call is stupid expensive), and I am sure I need to listen music in the telephone for 5 - 6 minutes before can speak to some live person.
Do anybody know is there a rep from Moniker in the forum? Or what else workable way I can try to find somebody from moniker to fix this?
Thanks in advance!
