advice Issue with Domain.com

[RozasMD]

Hi, everyone. Today I tried to log in to my Domain.com account and got an error message about an issue with my account and asking me to contact their support center.

I made the phone call and I was told my account had been suspended for something like "suspicious domain registering".

Has anyone had a similar issue? Any clue about why I may have been considered "suspicious" and how to solve it? I've been told I'd be contacted in the future (maybe 24-48h) and that's all. My domains are gone by the moment.

Any advice or similar experience would be much welcome. Thanks!

 

[RozasMD]

Just received a mail from the compliance team asking for an id document to prove I'm the account owner.

I'll keep the thread updated with any news. If anyone else has gone through a similar situtation, I'd be very thankful to read about the experience.

 

[DNGear]

Please go through this thread.

https://www.namepros.com/threads/domain-com-is-cheating-with-offers.889512/

Please stay away from domain.com

 

[RozasMD]

Please go through this thread.

https://www.namepros.com/threads/domain-com-is-cheating-with-offers.889512/

Please stay away from domain.com

Wow, that sounds bad, did it get finally solved? Did you keep the domains?

My registrations were on the prices they were offering at the moment, 3.99$ if I'm not mistaken. No additional coupons or anything.

I'll keep the thread updated with any news.

 

[DNGear]

I bought around 50 dotnet's when the dotnet's buyout was happening. They cancelled my dotnets without any explanation. Someone grabbed them within a span of 6 hours.

My badluck.

 

[RozasMD]

I bought around 50 dotnet's when the dotnet's buyout was happening. They cancelled my dotnets without any explanation. Someone grabbed them within a span of 6 hours.

My badluck.

Oh,oh. I got several dotnet's too, about a dozen or so, and then this week about 20 or 30 dotcom's, all of them at $3.99 offer price. But it was their own offer, the price they were providing, with no additional discount coupon.

I hope there's no problem about buying on their own offer.

 

[RozasMD]

Apparently I got to prove I'm the owner of the account so it's gone back to life. I hope there's no further issue and I can keep my domains. The support team was very kind, but I didn't like going through this experience anyway.

No details about what was 'suspicious' in my account, by the way.