Hi DefinitelyDomains
Thank you for your engaging post.
The answer to your question is no, Sedo is most certainly not done. In fact since new management took control over Sedo, not only has our domain sales increased but the percentage of successful transfers has increased and with it customer satisfaction has also improved. This can be reflected in our trust pilot scoring, which has increased to ‘Excellent’.
We have a domain ownership verification process to increase the integrity of our marketplace and as a process to fight against ‘seller not owner’ sales. If you are finding this process difficult then please explain in more detail where exactly you are having difficulty and I will do my best to assist you.
As you mentioned, Sedo has been around for a while and we intend to be around for a lot longer, we want to remain the number 1 marketplace for you to buy and sell your domains. You mention our platform could do with an overhaul, I can assure you that our Tech Team are innovating and working on improving our marketplace as I write this email. With the intention of creating a better user experience when managing your domains.
We are constantly listening to feedback from our customers, some of the best feedback of which has come from this very forum. Our customers have asked and we have delivered:
· Price cap was lifted for sellers listing domains for more than 50000.
· We implemented 13 new sales landers to increase the chances of selling for those of you who looking to prioritise the sale of domains over earning money with our parking program.
· We dropped the minimum commission fee of 60 USD/ Euro, meaning on lower sales a seller can earn twice as much profit.
· We lowered the minimum offer to 20 Euro from 90 Euro for our sellers who wanted to sell lower valued domains quickly attracting more buyers.
· We have provided engaging auctions for our customers including the latest IGaming and Gambling auctions which are free to apply for.
· We updated our Search Algorithm, to display more direct matches to the keyword.
· We reduced the Payout time for transfers sales if buyer doesn’t confirm ownership.
· We have improved our MLS service to increase the chances of a domain selling.
· Sedos marketplace and our Sales brokers are STILL achieving some of the highest sales in the industry.
These are just some of the improvements we made in the last few months which were suggestions from domainers like yourself. Plus we have made many other changes, we have been taking all our customers feedback to our business development team and are trying to implement customers wishes to improve the overall experience at Sedo.
Just watch out, we still aim to improve and be the best we can for you and 2020 is a new year coming soon!
We wish you every success in your domain affairs!
All the best Chris