ILLEGAL TRANSACTION FROM SAV.COM

[Alex Solomon]

I just got an unauthorized charge from Sav.com by just placing a bid on Petoza.com ($10.69).. Despite the bad reviews and comments from fellow domainers about Sav.com I decided to try out their auctions and domain service but I’m honestly very disappointed and worried if this is how easy they take unauthorized transactions on your card without you even winning a contest.. now I have been outbidded and scared to make another bid.. I hope this is not some shitty scam but this is definitely a shitty registrar and the worst I’ve ever experienced.

 

[narek]

Thanks for the info. This is absurd imo. Why should someone be charged for every single bid? And without winning the auction.

I had a bad experience with them before because I decided to try their auction and sell a name there. Someone placed a bid of 10+ USD. After the auction ended, I got this from sav.

My worst experience ever with a domain marketplace.

 

[Alex Solomon]

Thanks for the info. This is absurd imo. Why should someone be charged for every single bid? And without winning the auction.

I had a bad experience with them before because I decided to try their auction and sell a name there. Someone placed a bid of 10+ USD. After the auction ended, I got this from sav.

My worst experience ever with a domain marketplace.

Sav.com is really a terrible service... I think that name was probably in auction and according to their terms you can’t cancel an auction and no reserve but wondering how this sold for less than a dollar. I just didn’t know it was this bad at sav. Well, they must surely refund my money because it would make them “scammers”..if not to anyone else, at least to me..

 

[Day Dreamer]

Then why just full of “maybes” like your sanity leaps on one foot.

Exactly why I sold Enom. Hater at every corner.

 

[Kainazarov]

To delete your Sav account, log in to help.sav.com to submit a support ticket. Please include the following in your support ticket: A copy of your government issued ID. A copy of the credit card used to purchase the domain with everything redacted except the name on the card and the last 4 digits of the card number.

This alerted me

 

[Alex Solomon]

To delete your Sav account, log in to help.sav.com to submit a support ticket. Please include the following in your support ticket: A copy of your government issued ID. A copy of the credit card used to purchase the domain with everything redacted except the name on the card and the last 4 digits of the card number.

This alerted me

I have to submit my ID to delete my account ?

 

[Kainazarov]

count up

 

[Alex Solomon]

count up

I don’t understand.. why do I have to provide card details when they already have it and also carry out unauthorized transaction on the card. Also what do I need to submit my ID for ?

 

[Kainazarov]

we'll find out soon

 

[Nick R]

Hello all. What the OP is most likely describing is a pre-authorization on their credit card. We do this to ensure new bidders have the funds available to pay for their bid should they win. The minute a bidder is outbid, we remove the pre-auth. With PayPal this reflects in your account immediately. With CC, it can take a few business days. We do try to make this process very clear by adding this notice on every bid confirmation screen:

We try to work hard to make Sav's policies very clear and transparent and will continue to see how we can make this even more clear in the future.

 

[Alex Solomon]

Hello all. What the OP is most likely describing is a pre-authorization on their credit card. We do this to ensure new bidders have the funds available to pay for their bid should they win. The minute a bidder is outbid, we remove the pre-auth. With PayPal this reflects in your account immediately. With CC, it can take a few business days. We do try to make this process very clear by adding this notice on every bid confirmation screen:

Show attachment 213519

We try to work hard to make Sav's policies very clear and transparent and will continue to see how we can make this even more clear in the future.

Charging for every bid on my credit card .. I bid $10 was charged and outbided then I bid another $12 and get charged again till I get charged severally for a domain... this is the most unfriendly platform and worst domain service ever no wonder people always say bad things about Sav

 

[Alex Solomon]

Hello all. What the OP is most likely describing is a pre-authorization on their credit card. We do this to ensure new bidders have the funds available to pay for their bid should they win. The minute a bidder is outbid, we remove the pre-auth. With PayPal this reflects in your account immediately. With CC, it can take a few business days. We do try to make this process very clear by adding this notice on every bid confirmation screen:

Show attachment 213519

We try to work hard to make Sav's policies very clear and transparent and will continue to see how we can make this even more clear in the future.

This wasn’t clear to me at first and I’m sure they’ll be others like me .. for me I’m done with sav auctions and would move my names.. thanks for the worst experience in my domaining

 

[biggie]

Hi

it may just be the pre-charge for your initial bid, but the amount is not released unless you are only bidder and win the name.
each time you bid higher, the same thing will occur

imo...

Hello all. What the OP is most likely describing is a pre-authorization on their credit card. We do this to ensure new bidders have the funds available to pay for their bid should they win. The minute a bidder is outbid, we remove the pre-auth. With PayPal this reflects in your account immediately. With CC, it can take a few business days. We do try to make this process very clear by adding this notice on every bid confirmation screen:

Show attachment 213519

We try to work hard to make Sav's policies very clear and transparent and will continue to see how we can make this even more clear in the future.

This wasn’t clear to me at first and I’m sure they’ll be others like me .. for me I’m done with sav auctions and would move my names.. thanks for the worst experience in my domaining

imo...

 

[twiki]

I have to submit my ID to delete my account ?

That's common nowadays, with most companies. Due to new laws like GDRP, they are forced to do this.

If I had a service and you would ask this I will also have to request proof of ID.