If you have registered a domain with hosting.com, please check your bills

[NameCup]

My previous .ke domain registrar was merged into hosting.com. However, I've found that this registrar makes frequent billing errors.

The first time, they issued me a duplicate bill and charged my card. I had to submit a support ticket to get my money back.

The second time was today. They automatically charged me again, but the billing period on the invoice was identical to the last one. I have submitted another ticket and am currently communicating with them.

If you choose this registrar, please keep a close eye on your bills.

 

[NameCup]

Hosting.com agree with refund to me: ,here is the hosting.com reply:

Hello,

Thank you for your patience and for providing all the details regarding the invoices. We appreciate your careful review.

We’ve verified the duplicate billing and are pleased to inform you that a full refund for Invoice #A-INV-***** has been processed back to your original payment method. Please allow 5–7 banking days for the funds to reflect in your account.

We apologize for any inconvenience caused and appreciate you bringing this to our attention. Your vigilance helps us improve our billing processes.

If you have any further questions or need assistance, we’re always happy to help.

Regards,

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