Sheries11
Established Member
- Impact
- 39
I have already heard the same story here on Namepros before, but i didn't pay attention ( until it happened with me )
I have almost 10 domains + a VPS hosting on Namecheap
5 days ago out of no where i found 2 purchases notifications from my bank that i didn't make using my Namecheap account so i tried to log in into my Namecheap account it didn't let me, and it said the USERNAME does not exist !!!!
I tried to reset the password through my email address, it didn't send me any thing to my email.
I contacted the customer support : they locked my account for safety just in case if it got hacked.
Now it has been 4 days with almost 10 emails from and to their Risk managment department.
with a lot questions and investigations, and they don't seem cooperating at all.
After all these emails they are asking me to email them from a new email !!!! just in case if my email is compromised!!!
As if all these 10 emails and investigations were nothing !!
What the hell are they doing !!!!
My 13 years old domains are just getting vanished !!!
and in few days my VPS will get expired and server / websites will be turned off while they are playing non professionally!!
Help please !!
I have almost 10 domains + a VPS hosting on Namecheap
5 days ago out of no where i found 2 purchases notifications from my bank that i didn't make using my Namecheap account so i tried to log in into my Namecheap account it didn't let me, and it said the USERNAME does not exist !!!!
I tried to reset the password through my email address, it didn't send me any thing to my email.
I contacted the customer support : they locked my account for safety just in case if it got hacked.
Now it has been 4 days with almost 10 emails from and to their Risk managment department.
with a lot questions and investigations, and they don't seem cooperating at all.
After all these emails they are asking me to email them from a new email !!!! just in case if my email is compromised!!!
As if all these 10 emails and investigations were nothing !!
What the hell are they doing !!!!
My 13 years old domains are just getting vanished !!!
and in few days my VPS will get expired and server / websites will be turned off while they are playing non professionally!!
Help please !!
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