Fusedhosting.net Down?? Please help!

[spycraft]

Hello all,

It has come to my attention that all day today Fusedhosting has been down. All of my sites hosted with them are not working and I can't even access their site to make a support ticket.....


Furthermore, I don't have a backup of my sites, and I see that the company was recently sold to someone else, so I am REALLY concerned about this!

If anyone knows ANYTHING - PLEASE let me know.

Thanks in advance!

 

[pcp]

Thanks Jack and Joe for your posts.
I was always extremely happy with the excellent service you provided and wish you well with your future endeavours.

It would be a shame for the new owners to lose all the goodwill and great reputation that Jack and Joe built.
The issue for me is less that they are down AGAIN, and more an almost total lack of communication - no emails about the problem, other members reporting delayed responses and so on.

Personally, I don't yet want to switch hosts but I would like to see the issue fixed and better communication.

 

[Michelle]

Yea they are down again :td:

 

[spycraft]

Yea they are down again :td:

Yeap... Maybe we should gather up and ask for a refund or something. Good thing I made backups as soon as they were up yesterday! I had a feeling it wasn't going to last long.

Such a pity when something good changes hands and "dies" like that...

 

[SiberForum]

If you do not agree with all downtimes and other things I suppose you need to act and change your web hosting company unless you like the pain.

 

[pcp]

Yeap... Maybe we should gather up and ask for a refund or something. Good thing I made backups as soon as they were up yesterday! I had a feeling it wasn't going to last long.

Such a pity when something good changes hands and "dies" like that...

I share your frustration, but am hoping they will fix the problem quickly and communicate better in the future.
Every host can have problems but in my opinion the lack of communication is not acceptable.
I just emailed them...

---------- Post added at 07:00 AM ---------- Previous post was at 06:56 AM ----------

With all due respect to Sibername and Crazytech, running down a competitor like this does not seem very professional IMHO, and does not make me likely to consider your services should I decide to change.

 

[bastian]

Why not even mention this "sale to new owners" , you could at least send an email and tell this?

Just take in the money and then don't care at all. Is there any chance to do PayPal chargeback and get back the money ?

 

[SiberForum]

Why not even mention this "sale to new owners" , you could at least send an email and tell this?

Just take in the money and then don't care at all. Is there any chance to do PayPal chargeback and get back the money ?

I think yes. If you do nort how I suppose you can get in touch with paypal and have conversation about that and ask all questions you have

Good luck

 

[mwzd]

Easy there people, lets not start mud slinging, think Jack and Joe have both been completely upfront here.

Its not the first time a host has been sold. Work with the new owners to resolve your issues. Paypal does not refund on hosting, so please be aware of that.

Namecalling will NOT be tolerated, feel free to post your issues, but keep insults out of it.

 

[CrazyTech]

With all due respect to Sibername and Crazytech, running down a competitor like this does not seem very professional IMHO, and does not make me likely to consider your services should I decide to change.

Your opinion, you are certainly welcome to it, but before you cast stones, why not read where I was trying to help as well.

I don't run down anyone - and further wouldn't make negative comments without reason. I guess you wouldn't know that I've been through the exact situation before? I'm aggressive because it helps people out; besides these guys are a budget host I wouldn't really consider them competitors.

 

[tristanperry]

Sounds like a tricky situation. Hope this can all be sorted out swiftly enough

 

[jkennedy]

Well after some customer service issues and whatnot I was assured by, whom I guess is the new owner, that Fusedhosting will strive to live up to the quality of support and service that it has had in the past. I'm going to give them some more time to prove themselves. But they did have another period of downtime early this morning.

 

[spycraft]

Well after some customer service issues and whatnot I was assured by, whom I guess is the new owner, that Fusedhosting will strive to live up to the quality of support and service that it has had in the past. I'm going to give them some more time to prove themselves. But they did have another period of downtime early this morning.

Fusedhosting is down yet once again!

I don't see how you can afford to give them time to prove themselves jkennedy. I can already see that downtime affecting my rankings and this is simply not acceptable. I will be asking for a refund and have already started transferring my business elsewhere.

Note: I have only started developing sites about 4 months ago, so I don't really know whether such bad uptime and customer support is to be expected from a small and cheap host.

All I know is that I used to be with Fused throughout this whole time, I had a few NP members (who worked for Fused) helping me throughout every step of the way, and even though there was a little downtime every now and then, I could understand that those things are bound to happen.

Now, I am left with NO support and my sites have been up and down these last few days. I HATE to talk bad about ANY company, even worse when that company happens to be my first hosting provider.

I do, however, get FURIOUS when I see the new owners claiming * 99.9% server uptime and * 24/7 friendly support.

I know I am saving a few bucks every month through Fused, but I am not willing to compromise my work just for that.

 

[jkennedy]

I pulled my main site from fused. I threatened to leave and was told, by whom I assume is the new owner that they would strive to keep the same quality of service and customer support that fused has had in the past. He even gave me 6 months free hosting.

Well, yet again fused is down... this is the 3rd night in a row!!!

I call B.S. on Fusedhosting's promise to me.

You better believe that all my sites are getting pulled from there now.

This crap is insane. Its a shame that these new owners are giving the FusedHosting name such a bad rap.

 

[SimpleDomaining]

mine went down 3 times from Sunday.

 

[pcp]

Hello,

Unfortunately my response is limited due to the contract we have with the new owners.

If you have any queries or concerns please contact them directly at [email protected] and they will be more than happy to assist.

I have emailed this address 3 times and each time the message cannot be delivered:

"This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

[email protected]

Technical details of permanent failure:
Your messages has been rejected, there are too many invalid recipients in the group [email protected]"

Fused did however manage to invoice me today.
I am losing patience.
Not only will they be losing customers, they will be losing their reputation...

 

[spycraft]

I have emailed this address 3 times and each time the message cannot be delivered:

"This is an automatically generated Delivery Status Notification

Delivery to the following recipient failed permanently:

[email protected]

Technical details of permanent failure:
Your messages has been rejected, there are too many invalid recipients in the group [email protected]"

Fused did however manage to invoice me today.
I am losing patience.
Not only will they be losing customers, they will be losing their reputation...

The irony in your use of future tense in that last sentence put a smile in my face.

To me, Fused is no more. I am not like this normally, but I had a site that was ranked in the first page of Google for 2 months, making some decent money, and today it has dropped down more than a few spots. I hold this company responsible for at least part of that.

I have finally finished moving almost all my sites to a different host. All that's left now is for Fused to go live again (if it ever does) so that I can get a refund request through to them.

 

[SeanPreston]

This is taking the mick!

Because of Fused I must have lost around $50+ worth of eBay sales at least. This is not on, I have moved already to SharkSpace - Web Hosting, Reseller Hosting and VPS Hosting - Seems ok so far.

 

[pcp]

The irony in your use of future tense in that last sentence put a smile in my face.

I'm a glass half full kinda guy :hehe:

 

[rumsfo]

Seems new owners of the web hosting company are looking all efforts you have done with them

 

[SeanPreston]

It's a shame Fused went down hill, it's as if they lost interest in there own business, I suppose that's why they have sold it. Maybe things will pick up for the new owners, I know they have a very proud client base....Well did have.