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First contact with an end user?

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doggyowner

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I am a newbie in making contact with end users.

I have done some research and found a few possible end users who I think could be interested in domain names Ive got.

What do one need to think about when making the first email contact with a possible end user? What should I mention in the email? But maybe more importantly what not to mention?

Also

What to expect after sending the first email. In most cases I guess there will be no reply or a no thank you. But what is there to think about when making the second contact with the end user?

Thanks
 
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doggyowner said:
I am a newbie in making contact with end users.

I have done some research and found a few possible end users who I think could be interested in domain names Ive got.

What do one need to think about when making the first email contact with a possible end user? What should I mention in the email? But maybe more importantly what not to mention?

Also

What to expect after sending the first email. In most cases I guess there will be no reply or a no thank you. But what is there to think about when making the second contact with the end user?

Thanks
Well, of course, it depends on their first response. If they say that they'll think about it, and they seem rather optimistic, give them a week or a little less to think about it, and if they don't email you back, offer to let them try the domain name out, under your terms. If they can truly envision their content under a functioning domain name, they'd probably be more likely to buy.

-Steve
 
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don't sound like you are eager to let it go.
 
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doggyowner said:
I am a newbie in making contact with end users.

I have done some research and found a few possible end users who I think could be interested in domain names Ive got.

What do one need to think about when making the first email contact with a possible end user? What should I mention in the email? But maybe more importantly what not to mention?

Also

What to expect after sending the first email. In most cases I guess there will be no reply or a no thank you. But what is there to think about when making the second contact with the end user?

Thanks


The "what not to put" or "what to put" is quite important I think!
I would also be interested in the response.

Is there a thread in Namepros somewhere explaining the best
suggestions for contact with an end user?
:)
 
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hi, i have no idea what an 'end-user' is can someone give me a clue?

thanks
koala
 
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An end user is a person/company/organisation that would use the domain for it's online needs.

For instance the domain Loans.com is been bought by The Bank of America.
Making the Bank of America the end user.
 
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Great!!

Thanks Liberty Dog for posting that link.

Good info!!
 
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stscac said:
Well, of course, it depends on their first response. If they say that they'll think about it, and they seem rather optimistic, give them a week or a little less to think about it, and if they don't email you back, offer to let them try the domain name out, under your terms. If they can truly envision their content under a functioning domain name, they'd probably be more likely to buy.

-Steve


I agree except for the timing. If you are contacting an end user you need to give much more than a week if they seem interested. If you reconnect them quickly you will seem over anxious (which will drive teh price down) and you will possibly seem like you don't respect that they have a job to do (which will tick them off and incline them not to want to deal with you).

I have been in the position in a corporation that would have dealt with things like this. Trust me, nothing happens quickly. If you expect it to or keep contacting, you will only come across as unprofessional and amateurish. This will NOT help you in any negotiations.

This does not apply if you are answering questions they ask in response to your first contact.

If you get a positive response, I would wait about a month before contacting again. This gives them time to think of the possibilities, build interest, and so forth. It also gives you a bit of credibility. If you contact me everyday, I know you have a lot of time on your hands. If I hear from you after a month, I think that you are as busy as I am am probably have dozens of other prospects.

If you are dealing with someone who trades domain names, I think the week delay is fine. If you are dealing with an end user, they need time to consider WHY they would want the name. Say I am a florist in Washington DC and you try to sell me the name DCflowers.com. That is of little interest to me until I start thinking about what I could do with the name. If you plan the seed and then let me come up with the idea on my own to develop a web site, I will be more interested and you will get a better price.

Another suggestion if you are approaching professionals - call on Thursday or Friday. The beginning of the week is for taking care of the to-do list. The end of the week is for thinking about the future and new ideas. But that is a minor point.
 
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