Fake PayPal claim after payment for CCNYS.COM domain name

[Dondomainer]

I will not beat around the bush, this is the real buyer information.

Buyer Name: Milton Silber
Buyer Email: [email protected]
Transaction Amount: $850.00 USD
Transaction Date: Sep 4, 2016

( Phone Number : 347-668-9186 )

Buyer's Address:
183 wilson st
Brooklyn , NY 11211
United States

Claim datail.

The buyer has filed a chargeback with his or her credit card company stating that the buyer did not authorize the payment.

The credit card company has reversed the payment, and we've placed a temporary hold on the funds while we review this case. If this transaction is covered by protection against unauthorized payments, we'll lift the temporary hold and restore the funds to your account. If the transaction is not eligible, we'll return the funds to the buyer or the rightful owner.

For this transaction to be covered by protection against unauthorized payments, please provide proof that you shipped the item through an approved shipper to the address on the Transaction Details page.

If the item is not a tangible good, this transaction is not eligible for protection against unauthorized payments. However, depending on the information you provide, we may be able to help you recover your funds by disputing the chargeback with the credit card company. Please provide us with information about your case. We'll let you know if we can dispute the chargeback with the credit card company.

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But what Mr Milton Silber forgets, is the reason of payment.

 

[HotKey]

Are you sure it was via Paypal.me? Payments using Friends and Family cannot be disputed.

 

[maya-zir]

I dont know what is paypal.me, but if you mean a well known PayPay and the payment option "send as gift", then YES.
I sent the payment as "friend or family gift" and after 1 month called them (because had no dispute option as it was a gift) and explain the situation and recieved money back.

 

[HotKey]

They must have looked at yours on a "case by case" basis, and you likely didn't use PayPal.me. PayPal.me Friends and Family payment looks like it's in favor of protecting the seller, because the only way to get a payment reversed is to contact the recipient and asking for a refund.

source: https://www.paypal.me/pages/faqs

 

[maya-zir]

Ok.
But I also had no option for dispute, so I called directly to PayPal, and yes I have a good history as buyer and as seller, so maybe this fact also affect on thier desision.

 

[Dondomainer]

I'm thinking it's a case where someone gained access to a stranger's Paypal account in which case the chargeback would unfortunately for OP be legitimate.

Nobody stolen anything, the transaction was authenticated.

Should be happy this is a domain that as far as I can tell is not worth anywhere near $850 (or maybe even $8.50?) But it still sucks because you thought that money was yours and now it's likely on its way back out.

One weird thing is the buyer's choice of domain. Why but a 5L Chinese when you could get a pronounceable 4L or something with reseller value on par with the $850?

I don't know how to react to your comment, I'll just say, that's not cool man. You have missed the whole point of the topic.

However, in my next sale, i promise consult the price with you.

 

[campout]

Nobody stolen anything, the transaction was authenticated.

I don't know what "the transaction was authenticated" means, but the surname Silber occurs most frequently as a % of the population in Israel (and not at all in India), and there is a large Jewish population in Brooklyn.

http://forebears.io/surnames/silber

Do you believe your buyer, who has an Indian accent, is really named Milton Silber?

 

[Dondomainer]

I don't know what "the transaction was authenticated" means, but the surname Silber occurs most frequently as a % of the population in Israel (and not at all in India), and there is a large Jewish population in Brooklyn.

http://forebears.io/surnames/silber

Do you believe your buyer, who has an Indian accent, is really named Milton Silber?

the whole problem was already solved, according paypal, that was the real name.

 

[campout]

@gipson So you get to keep the money?

 

[Dondomainer]

@gipson So you get to keep the money?

yes.

 

[Joe Styler]

its too bad escrow.com does not offer paypal.
but if ecop offers it and alos offers seller protection asgainst chargeback, then this is an even better alternative than going through godaddy, cause as far as I know godaddy does not protect from chargebacks, and they just get you the domain back. but maybe @Joe Styler can confirm this? thank you.

GoDaddy clears the payment which is why it takes 5 days before the payment is made to the seller. One of the many things we do is make sure the money is valid for the sale. We have a pretty good team in place and a lot of experience with payment issues so we have very few as a result. If for some reason someone does a chargeback we are able to get the domain name back since it is with us and we know exactly what happened. The bottom line is using a marketplace with safety guards in place protects everyone so using something like GoDaddy or Escrow.com will protect you as the seller or buyer.

 

[Name Trader]

GoDaddy clears the payment which is why it takes 5 days before the payment is made to the seller. One of the many things we do is make sure the money is valid for the sale. We have a pretty good team in place and a lot of experience with payment issues so we have very few as a result. If for some reason someone does a chargeback we are able to get the domain name back since it is with us and we know exactly what happened. The bottom line is using a marketplace with safety guards in place protects everyone so using something like GoDaddy or Escrow.com will protect you as the seller or buyer.

I guess the obvious question would be. What would happen if the chargeback occured after 60 days when the domain has transferred? Do you "eat" the loss, or is it charged back to the seller?

 

[Shams]

Unfortunately you will lose the money. Doesn't matter how hard you try and provide paypal all kind of proofs. In the end the chargeback will became valid. Samething happened to me thrice. Paypal will keep asking you delivery receipt or tracking number etc. They don't care about your proofs. That's the reason i quit paypal for handsome amount of payments.

 

[Dondomainer]

Unfortunately you will lose the money. Doesn't matter how hard you try and provide paypal all kind of proofs. In the end the chargeback will became valid. Samething happened to me thrice. Paypal will keep asking you delivery receipt or tracking number etc. They don't care about your proofs. That's the reason i quit paypal for handsome amount of payments.

Again, the problem has been resolved, I have not lost money or the domain.

 

[Joe Styler]

I guess the obvious question would be. What would happen if the chargeback occured after 60 days when the domain has transferred? Do you "eat" the loss, or is it charged back to the seller?

we eat it, part of the reason to use us.

 

[alcy]

we eat it, part of the reason to use us.

wow. that's quite amazing. thanks for confirming this.
I remember speaking to one of your reps in past and he did say you guarnatee recovery of domain upon chargeback, within that 60 day frame.. but I couldn't remmeber if this convo extended into whether you eat the chargeback if past 60 days. thanks for making this official for us all. like you say, your team is very good, so you virtually never have those situations to pay from your pocket.. but.. it is good to know in back of the mind that you do go all the way in your support of seller, just as escrow.com and couple other higher end payment services. that'll be one more reason to stick with you for sales and payments then! for me at least.

cheers

 

[Shams]

Again, the problem has been resolved, I have not lost money or the domain.

Wow. Congratulations.. let me know. How you have resolved this issue. Did paypal resolved the isssue for you or you resolve it with buyer....

 

[Name Trader]

we eat it, part of the reason to use us.

That's great news Joe. Thank you.

 

[Dondomainer]

Wow. Congratulations.. let me know. How you have resolved this issue. Did paypal resolved the isssue for you or you resolve it with buyer....

I responded to the claim at the moment, and the next day call them.

 

[Promaximus]

oh.. I see what you mean.. so while the buyer may stil file CC chargeback .. they'll be pretty much filing it against escrow not you.. so it's like escrow seller protection.. when in case of chargeback, they pay from their own pocket. didn't think of it when I mentioned escrow and chargebacks. ty.

This is correct. The buyer sends paypal payment to escrow.com, not your paypal account. Try doing a chargeback to escrow.com and the buyer/scammer will lose. Escrow.com goes through a strict verification process and probably has deep connections with the CC companies. I think it takes 7 days when paying with a CC through payapal. Imagine, they deal with 5-500k deals. The are going to make sure they don't get screwed.

Also, make sure these people have a good feedback rating and have been members of that venue for more than a year. I have done deals over $500 with paypal... but only with buyers with 100% feedback, a certain number of transactions, and more than one year on the venue that I am selling.

To be safe, anything over $250, use escrow.com or ecop.com or flippa escrow. You will probably lose some bids because people don't want to go through the trouble, but it is worth it.

Selling through Godaddy auctions or others is a good idea as well. GoDaddy probably use escrow.com as well or some other escrow company I would imagine to protect themselves.

Just my 2 cents.

 

[Cdomains]

This is the reason I never, never, never use Paypal for domain transactions.

I always use Escrow/com for all transactions, even small ones.

Even if I have to pay the transaction fees entirely myself I still use Escrow/com for all domain transactions.

For transactions under about $7-800.00 the fee is about $25.

I have no problem paying such a relatively large fee for the peace of mind that comes with the knowledge that the transaction is final with no possibility for a charge-back later on, and the $ is safely mine.