advice Dynadot auction help

[somany]

hi,

I have won a domain name at dynadot auction and have 48hrs to pay the fee. Now, As i did some whois research and found the domain name is renewed by the owner. What should i do now? Do i need to pay the auction fee, I haven't received any cancellation email from the dynadot team. Can they black list me from auction if i do not pay the amount, even the domain name is renewed by the owner?

 

[Nazz]

If you haven't received an email from dynadot advising you that the domain has been renewed by the owner, it means it hasn't.

Pay the winning amount or face possible suspension/ban from the dynadot platform.

 

[NamePrime]

You should get an email from Dynadot. To be sure, you can always contact their support.

 

[somany]

The domain name is in pending transfer status.

 

[Nazz]

You should get an email from Dynadot. To be sure, you can always contact their support.

As he mentioned, contact their support team through email or live chat.

 

[somany]

Thank you guys for the advice, the issue has been resolved. Dynadot live support and feedback team is extremely superb, liked the way the support team quickly helped me and resolved the issue. Thanks Dynadot.