Domain transfer problem

[silveraden]

I am having a problem after I sold webtoolkeeper.com. The new buyer requested to transfer the domain to his godaddy account and I received the following message..

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DOMAIN NAME TRANSFER - Initial Authorization for Registrar Transfer
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Re: Transfer of WEBTOOLKEEPER.COM


Dear GoDaddy.com, Inc. Customer,

GoDaddy.com, Inc. received a request on 2/12/2009 for us to become the new registrar of record.

You have received this message because you are listed as the Registered Name Holder or Administrative contact for this domain name in the WHOIS database. If you are not the Account Holder, or you are transferring the domain to a new owner, please forward this email to the appropriate Account Holder so that they may complete the transfer process.

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IMPORTANT: If the steps below are not completed, the domain name(s) listed above will NOT be transferred to us.
\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\

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To proceed with the transfer, follow the instructions here:
http://help.godaddy.com/topic/160/article/1592?prog_id=GoDaddy&isc=gdbb2

In the process of authorizing this transfer, you will be prompted to provide the Transaction ID and Security Code:

Transaction ID: xxxxxx
Security Code: xxxxxxx
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Once a transfer takes place, you will not be able to transfer to another registrar for 60 days, apart from a transfer back to the original registrar, in cases where both registrars so agree or where a decision in the dispute resolution process so directs.

If you DO NOT WANT the transfer to proceed, then please don't respond to this message.

If you have any questions about this process, contact us by email at [email protected], or by phone at (480) 505-8877.

Regards,
GoDaddy.com, Inc.

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Copyright 2009 GoDaddy.com, Inc. All rights reserved.

I have a different registrar through routhost.com and there is no option inside my account to transfer the domain. The only option is to unlock and I already did it..

I contacted routhost on how to transfer the domain to customer's account in godaddy but the support told me that transfer should be done on customer's side (the buyer)... and my buyer insisting me that the transfer should be done on my side...

Now we both have problem...

Please anyone tell me what to do... routhost keeps on telling me that transfer should be done on the buyer's side... and the buyer keeps on telling it should be on my side...

Thanks a lot.

 

[bluearrow]

i think buyer has to do it. first buyer has to fill the Transaction ID and Security Code then he has to input the Auth code which u have. You have to give him all 3 of these codes.

if buyer is not cooperative on this make a godaddy account and tranfer it to u and then push to buyers account. Of cause he will have to wait another 5-7 days i think.

 

[Sameh]

i think buyer has to do it. first buyer has to fill the Transaction ID and Security Code then he has to input the Auth code which u have. You have to give him all 3 of these codes.

Correct.


silveraden, If the buyer still insist that you do the transfer yourself then just open new GoDaddy account and complete the transfer as bluearrow advised and hand over the account to him.

 

[silveraden]

i think buyer has to do it. first buyer has to fill the Transaction ID and Security Code then he has to input the Auth code which u have. You have to give him all 3 of these codes.

if buyer is not cooperative on this make a godaddy account and tranfer it to u and then push to buyers account. Of cause he will have to wait another 5-7 days i think.

I only have one code... anyway I will tell him... Thanks to both of you