I use the GoDaddy/WildWest reseller plan. Some of the best prices out there, and frequent specials. The reason no one (including myself) recommends it is that they have the worst customer service, reseller service and product rollout process of any company in the business. Truly horrible shite, no other way to describe being a GD/WW reseller. The only reason my account is active is because a) I am low-maintenance and don't generally need customer service (but I would never actually try to run a customer-focused business on top of the carnival sideshow that passes for a CS department at GoDaddy) and b) the savings on my domain renewals exceed the cost of the reseller plan I have.
Frank
---------- Post added at 09:14 AM ---------- Previous post was at 08:41 AM ----------
Not to flog a dead horse, but I have a client whose site I designed and helped optimise and promote several years ago, who ended up drafting me into being her go-to guy for web-related stuff. She has several different sites each targeting a specific subject within the scope of her business, and had set them up on various hosts and registrars over the years as her business grew.
After I redid her main site, I was hosting it for her on my server space, and she decided she wanted to consolidate everything under one hosting, one registrar for domains etc. to make her life simple. One of her domains was at GoDaddy, and when she attempted to transfer it to my WW/GD reseller operation, a rep actually got on the phone with her and told her this was a bad idea, because resellers are unreliable and what would she do if the reseller went out of business etc. etc. etc.
As bad as I had always found their service, I was still genuinely suprised to hear of GoDaddy talking down their own resellers to customers.
Frank
