Resellerclub sub-reseller question

[Tamedo]

Hi there, i recently signed up with a sub-reseller of resellerclub, and i have a issue that is bothering as i cant find a answer anywhere online.

If i have an reseller account with a sub-reseller and they go out of business, what happens to my account? can i continue to use my account or will my reseller site go down?

The admin area of my reseller account is based on the URL of the subreseller and not (Login Page) so this means if they do not renew the domain i will not be able to access my admin area.

Anyone know what the procedure is if this happens? Do resellerclub migrate sub-resellers that have lost their parent reseller?

Thanks in advance for any input

Regards,

Tony

 

[Tamedo]

Ok i found out the answer by phoning resellerclub, heres what they said just incase anyone is wondering.

If your parent reseller goes out of business and you cannot access your control panel etc, make a support request at https://support.publicdomainregistry.com/support/index.jsp and they will provide you with another control panel so you can continue to access your domains and reseller account.

Hope this helps!