Allysin
Established Member
- Impact
- 82
I'm fighting with One.com as they have done what they often do to so many of their customers = put the Whois Privacy information as the REGISTRANT information on a domain and then ask for a fee in order to update it to the correct REGISTRANT details. I know this is their modus operandi as there are many other customers who have reported the same.
This is the latest Email from them:
My question is - is there even such a thing where any Registry would ever charge like a $20 fee for customer updating their records? I mean it's hard to believe as I imagine domain owners also move, change Email addresses, phone numbers etc. The domain extension is .legal.
This is the latest Email from them:
Hello Allysin,
Thank you for your response!
I understand that however, please know that when a domain changes ownership, it involves administrative and operational tasks, including updating registration records and transferring rights. The Domain Registry imposes fees for these changes.
Please feel free to reply to this email if you have any more questions. You can initiate a live chat session with us at any time by clicking the 'Start Live Chat' button on this link: https://help.one.com/hc/en-us/requests/new
My question is - is there even such a thing where any Registry would ever charge like a $20 fee for customer updating their records? I mean it's hard to believe as I imagine domain owners also move, change Email addresses, phone numbers etc. The domain extension is .legal.
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