Discuss your Epik Experience!

[Dandelion]

I think Epik is building the best ever Domain Lander in the history of domaining, and it really needs to be talked about extensively. That's why I am creating this discussion thread. A lot of thought process really goes into the project. And I can see (for the first time) a landing page that is built from the stand point of domainers rather than for just the marketplace itself.

Everything you have ever dreamt of getting or seeing in a professional landing page can be found in the new Epik marketplace landing page design.

Some of my Favorites Features:

1. The ability to optimize your "domain for sale" landing page to actually rank on Google, displaying your sales pitch/domain description. I just did that with few of my generic domain names such as ASAP.TV, targeting certain keywords, and they are showing pretty well on Google. That's a huge plus in my marketing effort.

2. Being able to change background image is another huge one for me. If you are good with pictures and images, you will surely find this very useful. I did that with Nagasaki.org and the result was truly amazing, showing the city of Nagasaki right at the background.

There are too many positive features and I don't want to mention all of them, all alone

So I am leaving you guys to share and discuss what you loves most or dislike about the new Epik marketplace and the landing pages.

The only negative for me is the checkout process. There are too many terms and conditions buttons to tick before checking out. It will be nice if they can streamline those into one beautiful big button

They also need to place the checkout button directly under the payment options. Right now it is awkwardly place somewhere below at the sidebar, which I don't find cool at all.

Sales experience is also welcomed in this discussion. I haven't had any sells so far at Epik because I started using the marketplace just recently, but the future is looking so bright.

 

[Mister Funsky]

Just came across something when using the ssl parking pages.

I compose my content in word and when I try to copy and paste (using right click) into the 'content and media box', it automatically pulls up a link option that I can't seem to override.

Is there a way to disable this? I've been using word to compose copy for years and most of my domains have info in that format and if I have to retype that info for every domain I will more than likely expire before I can get it all done.

 

[Kassey Lee]

Epik's landing page supports non-English as well, both in tag lines and the content box. I was able to build a landing page in both English and Chinese. I just need to automate this process programmatically for the rest of my portfolio when/if Epik gives us the API/function.

 

[Ala Dadan]

I found the answer to my #1 wish:

Will look into making the process easier in the future

I did change to the NS3 and NS4 name servers but my domain still does not resolve.

Will also look into this issue, and make sure it is correct

 

[Rob Monster]

Epik's landing page supports non-English as well, both in tag lines and the content box. I was able to build a landing page in both English and Chinese. I just need to automate this process programmatically for the rest of my portfolio when/if Epik gives us the API/function.

We just added the multi-language support this week. We'll have about 50 languages here shortly. That should help with conversion: language and currency that is appropriate based on the user.

Example:

http://epiktest.la/pt?currency=USD

The whole page is translated. If folks don't see their language, or want edits in the default language, just let @Ala Dadan or I know and we'll take care of it.

 

[Kassey Lee]

The whole page is translated. If folks don't see their language, or want edits in the default language, just let @Ala Dadan or I know and we'll take care of it.

Wow! That's excellent. The language and currency menus should be placed at the top not the bottom so that visitors from other countries can discover them immediately. Or, may even be better it each landing page has a geo detection function to switch to the appropriate language and currency automatically.

 

[Rob Monster]

Wow! That's excellent. The language and currency menus should be placed at the top not the bottom so that visitors from other countries can discover them immediately. Or, may even be better it each landing page has a geo detection function to switch to the appropriate language and currency automatically.

The language/currency should auto-detect, which is why the dropdowns are not prominently displayed. @Ala Dadan made that design decision.

 

[Kassey Lee]

The language/currency should auto-detect, which is why the dropdowns are not prominently displayed. @Ala Dadan made that design decision.

Well done Ala! I am very impressed with the sophisticated design of the landing page. Look forward to the API for bulk creation.

 

[Ala Dadan]

Wow! That's excellent. The language and currency menus should be placed at the top not the bottom so that visitors from other countries can discover them immediately. Or, may even be better it each landing page has a geo detection function to switch to the appropriate language and currency automatically.

Thank you, will look into this
we are in the process of major sitewide update.
Header and footer are part of this update, will see if it makes sense to have these items in the new design

 

[Cal2]

We'll look at what is making that step not intuitive. @Ala Dadan.

Will also look into this issue, and make sure it is correct

In case it helps, my own issue with a domain not resolving and my not knowing why - I was getting a 'Can't reach this page' when trying the domain after changing to Epik's servers - was solved by Brooke emailing me the following:

To confirm you are wanting the domain to go to a parking page?
If so, here is how to enable the parking pages.
https://www.epik.com/support/knowledgebase/enable-a-coming-soon-or-domain-parking-page/

Parking is not automatically enabled when moving over to our servers.​

 

[Ala Dadan]

In case it helps, my own issue with a domain not resolving and my not knowing why - I was getting a 'Can't reach this page' when trying the domain after changing to Epik's servers - was solved by Brooke emailing me the following:

thank you this helps, we are following up on this issue with our tech team.

 

[Kassey Lee]

How do use IP whitelisting? I have a dynamically allocated IP address but how do I find the range for my location. Your site says "If you have a dynamically allocated address, then I suggest entering an address range, typically 0-255, on the last block of numbers." How can I test and confirm the range? Last time I entered just one IP address and I was locked out and had to ask your support by email to remove it.

 

[NicTraders]

How do use IP whitelisting? I have a dynamically allocated IP address but how do I find the range for my location. Your site says "If you have a dynamically allocated address, then I suggest entering an address range, typically 0-255, on the last block of numbers." How can I test and confirm the range? Last time I entered just one IP address and I was locked out and had to ask your support by email to remove it.

Just try entering 0-255 as suggested and that will cover the whole range. Usually it is just the last set of numbers that changes (until your ISP decides to change something). For a dynamic IP there's probably no way to be more precise.

 

[Rob Monster]

Just try entering 0-255 as suggested and that will cover the whole range. Usually it is just the last set of numbers that changes (until your ISP decides to change something). For a dynamic IP there's probably no way to be more precise.

If you don't have a static IP, I think two options:

1. Use a VPN that will give you one. The paid version of Anonymize.com will do this. If you want a dedicated cloud IP, we can arrange it. We run our own IPv4 /22.

2. Use one of the other security features, e.g. 2FA, Google Authenticator.

If you are REALLY concerned about account security, put your high value domain domains in a dedicated account and request our free MAX LOCK service.

Anyway, you have some optons. Just contact our support team and we'll fix you up or PM me or @Taylor Ervin our VPN expert.

Regards,
Rob

 

[Kassey Lee]

A question and a suggestion.

Q: Can you set up default to have all www.domain.com automatically redirect to https://domain.com? Currently I have set up several domain forwards but the "www" does not resolve. Where can I go to change that?

S: Godaddy has a nice feature of previewing the site when you set up domain forward, so I can make sure spelling etc. is correct right away without having to check the actual site later. Can you add this function as a button next to domain forward address box?

 

[Rob Monster]

A question and a suggestion.

Q: Can you set up default to have all www.domain.com automatically redirect to https://domain.com? Currently I have set up several domain forwards but the "www" does not resolve. Where can I go to change that?

S: Godaddy has a nice feature of previewing the site when you set up domain forward, so I can make sure spelling etc. is correct right away without having to check the actual site later. Can you add this function as a button next to domain forward address box?

I checked your case -- you had set up forwarding for root, but not www or wildcard. Check it now and also check the control panel to see how it was done. We'll have @Ala Dadan check out the forwarding UX to see if we can make this more intuitive. The solution we have is very versatile.

 

[Ala Dadan]

We'll have @Ala Dadan check out the forwarding UX to see if we can make this more intuitive. The solution we have is very versatile

Confirmed here, will add to our to do

 

[Blitzpotz]

I created an account and submitted my E-Mail addresses as recommended to collect my domains data online. These included the E-Mail of my wife which I have used a handful times in the past.

Then I did my first handregs at Epik. Order confirmation and Invoice were sent to all those E-Mail addresses including the one of my wife. I expect more need for explanation at home than usual.

How do I ensure that E-Mails are only sent once, to the registrant address, to avoid such self-spam experience? (Don´t tell me to delete the other addresses - or divorce .)

This post reads like tosh or a joke. However, it could imply a bit of a privacy issue.

 

[Kassey Lee]

I checked your case -- you had set up forwarding for root, but not www or wildcard.

It appears that if I create a landing page with a domain registered at Epik, the system automatically adds three A records with the following hosts: www, *, (blank). I'm not familiar with DNS, so these records cover all possibilities of user input such as http://, https://, www, https://www ?

I also noticed domains transferred to Epik have no A records. Does it mean I need to add all these 3 records if I want to forward a domain to another URL? Can they be included in each domain by default?

Sorry I have so many questions, because I've just started using Epik. I'm most impressed with its landing page design so far.

 

[Rob Monster]

It appears that if I create a landing page with a domain registered at Epik, the system automatically adds three A records with the following hosts: www, *, (blank). I'm not familiar with DNS, so these records cover all possibilities of user input such as http://, https://, www, https://www ?

I also noticed domains transferred to Epik have no A records. Does it mean I need to add all these 3 records if I want to forward a domain to another URL? Can they be included in each domain by default?

Sorry I have so many questions, because I've just started using Epik. I'm most impressed with its landing page design so far.

If you want the system to set DNS for any new creates or incoming transfers, set up a default Domain Profile here:

https://www.epik.com/support/knowledgebase/how-to-create-and-apply-domain-profiles-to-domains/

The default handling otherwise is that the domain inherits the old name servers.

However when transferring from Godaddy, and some others, when you leave them they break your DNS as soon as you leave them.

The solution is that you can simply use our DNS for free before even starting your transfer. Our free Anycast DNS is probably faster than whatever you are using now.

 

[Rob Monster]

I created an account and submitted my E-Mail addresses as recommended to collect my domains data online. These included the E-Mail of my wife which I have used a handful times in the past.

Then I did my first handregs at Epik. Order confirmation and Invoice were sent to all those E-Mail addresses including the one of my wife. I expect more need for explanation at home than usual.

How do I ensure that E-Mails are only sent once, to the registrant address, to avoid such self-spam experience? (Don´t tell me to delete the other addresses - or divorce .)

This post reads like tosh or a joke. However, it could imply a bit of a privacy issue.

You can manage your notification settings here:

https://registrar.epik.com/account/notifications/

If you want accounting emails to go to a different email address, we can make that happen. Just PM us with your unique request and we'll see if there is a general need.

Either way we will do what we can to keep your wife happy. Most spouses seem happy with large inbound sales and leases so we are focused there!