On the 6th of October I paid $160 for a customized PHPLD template.
It took about 2 months and around 5 missed deadlines until I got the first revision which was simply a clone of a free template I gave Mike.
I was VERY disappointed and told Mike I would give him a Second chance, Mike has then given me a date on which the second revision would be ready.
After another 4 missed deadlines that Mike has set himself and never met I told him that I've had enough and I don't want any template I just want a refund. About 10 minutes after that I had my account closed and an e-mail saying that in case I requested a refund and it should take up to 5 days for the refund to be posted.
During those 5 days I have e-mailed Mike 3 times but he ignored them all. After 8 days I decided to post here on this thread and only then I discovered that Mike simply closed my account with no intentions of refunding me.
Mike has also lied about showing me a 2nd revision already which was not true at all, see my older post:
http://www.namepros.com/3183857-post242.html
Again, I was VERY, VERY upset with this but still, decided to give Mike another chance so we agreed that my 3rd revision will be ready on Friday (28/11/1008)...
Guess what? again, this deadline was missed and when I contacted Mike on Sunday he said that Sundays are "hectic" and that my project will be ready soon (His regular missed deadline sentences).
8 days after his missed deadline Mike has sent me what he calls a 3rd revision though It's not even close to what I asked.
When I told him I'd be willing to give him a second chance I have clearly stated the requirements I want in the template.
a part of the requirements was a PSD of the design BEFORE he provides the template so I can tell him if it's good or not.
He ignored all those requests and just sent me a design I could have made in 3 minutes and the rest again copied from the free template I gave him.
No PSD, no preview, nothing just a zip file with a PNG image of the banner.
On the same day I submitted a ticket to Mike telling me about the disappointment of his services and asking him to take the $160 I paid and using them for a different project since obviously he cannot deliver a decent PHPLD template.
It is now the 14th of December and since the 6th I have not received a response to my ticket.
I have submitted another 2 replies to the ticket and still not answer.
The only answer I got from him was when I sent him a "What the hell is going on?" and only then he replied with
Idan,
Your ticket was received and will be answered shortly. Please note for your future correspondence e-mails such as this last message showing a total lack of professionalism will not be responded to.
Thank you
-> This was on the 10th of December and I still have not received a reply.
During those past 2.5 months I have Mike has always rejected any refund request from me with excuses that I was already given the files which is obviously nonsense since I would never use a clone of the free template I have.
For those who are wondering, the website is
http://www.topunlockers.com
Now, guess what?!?!
Vessio.com directs to a parking page, basically Mike has closed his Vessio.com site...
This is a typical scammer act...