I was told that my work will finally be done on the 4th of November which was another lie.
On the 10th of Nobember Mike said that
ALL WORK will be delivered that week by the 16th November.
On the 17th of October I asked Mike what's up with my work through the Vession CP and shortly after received a reply of "Your work will soon be ready".
Now that was after the week when he was supposed to hand out all the work like he said.
That time I really had enough. I told him that I don't want to hear anymore excuses and that I want a refund.
This was the second time I have requested a refund since he refused to give me the refund the first time I asked.
About 10 minutes later I received an e-mail saying that my Vession account has been canceled and that it would take up to 5 days for my refund to appear in my PayPal account.
This is the e-mail:
Hello Idan,
This message is to inform you that your (cp) account and any associated packages with Vessio - Interactive Web Solutions have been canceled. This could be the result of many reasons, the most common reasons include the following:
1.) You have requested your account be closed.
2.) You have requested a refund for the service(s) purchased to create your account initially and we have granted your refund request.
3.) You have violated our terms of service and/or AUP policy.
If your account with us has been canceled due to item (2) of the list above, your payment will be reversed and credited to your original or default payment source. Please allow up to 5 business days of this cancellation for this transaction to process and appear on your account statement.
If you feel that this is in error, please notify our support department immediately.
Thank you,
Vessio - Interactive Web Solutions
Now it has been 8 days since my account was canceled and I still have not received the refund of $160 to my PayPal account.
I have e-mailed Mike 3 times and did not receive a single reply to any of my e-mails.
Mike, If you are reading this, please refund my payment ASAP.
Your business can easily be tagged as "Scam". I want to believe that I will be getting my refund today and that you simply forgot about that (Like most of the projects you've worked on...).
Sincerely,
Idan S.