Credit emails from GoDaddy. FYI: The amount is wrong.

[Michael M]

Anyone else just get an email from Godaddy (yes, verified actual godaddy email - not spoof) saying they have a credit for a domain backorder?

I recall putting nothing on backorder at GD, and can find nothing with the referenced amount..

Anyone else get an email like this? Thinking it is an error unless they charged me something in the past I did not realize. (and GD's website when trying to view orders is giving me a Bad Gateway error at the second - so can't confirm)

Your refund receipt number is: *********

May 26, 2020

QTY ITEM PRICE

-1 Private Domain Backorder ($649.00)

Subtotal: ($649.00)

Shipping & Handling: $0.00

Tax: $0.00

Store Credit: $0.00

Total: ($649.00)

 

[Save Breach]

time for them to run a free scan to find out?

Sure they can head over to FreeScan.com

 

[Joe Styler]

Sorry for the delay. I was not on Namepros last week from Thursday to Monday and when I logged in yesterday I had about 50 alerts and a bunch of PMs so I am working through them in order.

I did see your message last week I think via twitter or somewhere else someone pointed it out to me and I let the email team know. They were aware of the error with the decimal point and looking to fix it and update people.

The refunds are legitimate it is for the difference between an standard backorder and a private backorder based on the price you paid at the time of the backorder credit. Privacy on backorders is going away shortly and will be revamped as there is more or less a free privacy to Europeans under GDPR and California enacted a privacy law so there are updates coming in privacy for backorders in the near future and we are proactively refunding anyone who paid for privacy as an upgrade to a backorder credit and no longer can use it for backorders.