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NamePros has recently implemented a new spam prevention mechanism. This system allows e-mail providers to reject mail that appears to be from us, but wasn't actually sent by our servers.
Over the past few weeks of testing, we have noticed that some NamePros members are forwarding e-mail from one e-mail provider to another. For example, you might have Go Daddy forward your mail to Yahoo. A very small minority of members may be using forwarders based on obsolete software that will trigger the spam prevention mechanism when the e-mail is being forwarded to a large, established e-mail providers, like Google and Yahoo. In this case, you may stop receiving e-mails from us, or our e-mails may be automatically flagged as spam.
If you suddenly stop receiving e-mails from us, please contact me by posting a thread in the Tech Support forum or by sending me a private message. We will look into why e-mails sent to you are being rejected and offer whatever guidance we can. Note that this technology is not specific to NamePros--many other websites use it--so it is worth getting it fixed. Simply unflagging mail as spam will not fix the problem.
Technical Details
For the most part, only big e-mail providers, like Google and Microsoft, implement the receiving side of this system, so not all of our members will be protected from targeted spam. Users running their own mail servers or using the mail systems provided by their hosting providers are unlikely to receive the benefits of this new technology.
Our e-mails are signed with an encryption key to preserve their integrity and identify their source. Forwarders that alter important parts of an e-mail, like the subject, from address, or the message itself, will invalidate the signature. Big e-mail providers will pick up on this and reject the e-mail.
Over the past few weeks of testing, we have noticed that some NamePros members are forwarding e-mail from one e-mail provider to another. For example, you might have Go Daddy forward your mail to Yahoo. A very small minority of members may be using forwarders based on obsolete software that will trigger the spam prevention mechanism when the e-mail is being forwarded to a large, established e-mail providers, like Google and Yahoo. In this case, you may stop receiving e-mails from us, or our e-mails may be automatically flagged as spam.
If you suddenly stop receiving e-mails from us, please contact me by posting a thread in the Tech Support forum or by sending me a private message. We will look into why e-mails sent to you are being rejected and offer whatever guidance we can. Note that this technology is not specific to NamePros--many other websites use it--so it is worth getting it fixed. Simply unflagging mail as spam will not fix the problem.
Technical Details
For the most part, only big e-mail providers, like Google and Microsoft, implement the receiving side of this system, so not all of our members will be protected from targeted spam. Users running their own mail servers or using the mail systems provided by their hosting providers are unlikely to receive the benefits of this new technology.
Our e-mails are signed with an encryption key to preserve their integrity and identify their source. Forwarders that alter important parts of an e-mail, like the subject, from address, or the message itself, will invalidate the signature. Big e-mail providers will pick up on this and reject the e-mail.
