Can we get refund from GoDaddy?

[srisri24]

Hi While registering a few domain today at godaddy, by mistake i misspelled one of them. is there any chance of getting refund for it if i cancel the domain?

Thanks and regards
srisri24

 

[montsa007]

Yes you can, i have done this many times
go to my account>>the second last in the line (am sorry i forgot the name)>> from the dropbox select "payment and renewals" and select your wrong domain, then select cancel, confirm.
Thats it
you are refunded in paypal
Thanks,
montsa

 

[srisri24]

Thanks a lot Rep ++

 

[montsa007]

Lol no worries, i got a refund for some 7 domains this month

 

[PowerUp]

Yes you can, i have done this many times
go to my account>>the second last in the line (am sorry i forgot the name)>> from the dropbox select "payment and renewals" and select your wrong domain, then select cancel, confirm.
Thats it
you are refunded in paypal
Thanks,
montsa

wow, i didn't know you could get a refund this way.

What is the grace period you have before this method doesn't work? For example, all refunds must be submitted within 7 days of purchase?

What I did was email them, together with the reason for wanting to cancel and refund. The cancellation was done on their side. Money refunded.

 

[-REECE-]

wow, i didn't know you could get a refund this way.

What is the grace period you have before this method doesn't work? For example, all refunds must be submitted within 7 days of purchase?

What I did was email them, together with the reason for wanting to cancel and refund. The cancellation was done on their side. Money refunded.

5 day grace period.

 

[cache]

traffic tasting

 

[montsa007]

traffic tasting

Lol good idea IMO :sold:

 

[wisedude]

Umm if this is true then how do you explain the FAQ in godaddy:

Canceling a domain does not entitle you to a refund of any part of your registration fee. Once you have canceled a domain it is no longer registered to you. It will be listed as available for others to register. This is a permanent action. You may re-register this domain at a later time and for additional registration fees.

 

[bricio]

probably cuz this answer is reagrding a domain name that isnt in the "grace period" anymore (this is a time that u can be refunded) and this is for something like 3 or 4 days

hope this help

 

[wisedude]

ok, but it has been confirmed that if you cancel within those days you get a refund? Don't wanna cancel a bunch to find all that happened is I gave up ownership

 

[PowerUp]

ok, but it has been confirmed that if you cancel within those days you get a refund? Don't wanna cancel a bunch to find all that happened is I gave up ownership

I've only canceled 1 time. I reg and cancel on the same day. Got refunded.

 

[texeyes]

srisri24 - Did you get your refund?

Any problems when you tried montsa007 advice?

 

[bro]

someone has to take the risk with buying .info and make sure if it works

 

[wisedude]

lol info with a coupon is only 1 buck, no risk there. I'm worried about cancelling my day old .com

 

[Spade]

Umm if this is true then how do you explain the FAQ in godaddy:

Canceling a domain does not entitle you to a refund of any part of your registration fee. Once you have canceled a domain it is no longer registered to you. It will be listed as available for others to register. This is a permanent action. You may re-register this domain at a later time and for additional registration fees.

I am a former Godaddy Billing Rep. The reason this is in the clause, is to prevent abuse. For example, Godaddy will allow "tasting" to some extend. If they feel you are abusing that privledge, they have the option not to offer a refund. The other issue is that if you cancel a domain you regged, and dont ask for a refund - your not getting one. You need to request it.

However, I cancel domains frequently, (I change my mind alot) and get refunds constantly without problems. I assure you, your good to go within 5 days.

Justin

 

[wisedude]

after cancelling you have to request one from them though? It's not automatic? What's the process for that

 

[Spade]

after cancelling you have to request one from them though? It's not automatic? What's the process for that

Yup. Cancel it and send an email to [email protected] or call them up (480) 505-8855 - Its a quick process. If you pay with paypal, its almost instant. If you paid on a CC or Bank - takes 7-10 days usually.

Justin

 

[wisedude]

do they ask the reason you're cancelling? If so, what's the best reason to say. And would it be stretching it to do several at once?

 

[Spade]

do they ask the reason you're cancelling? If so, what's the best reason to say. And would it be stretching it to do several at once?

Just say I mispelled it or decided to go with a different domain. I never asked why as long as it was within the 5 day period.