Call or Email end-users??

[cslcpunk]

I have been wondering if anyone has tried calling end-users instead of just emails. Over the past few days I have sent out several emails regarding my domains for sale and curious as to how many actually get to the recipient. I always include my phone number in the email just in case they want to call. Both yesterday and today I actually received calls from the end-users. They were both making sure I was a real person. I think hearing a voice makes them feel better. Fortunately both buyers followed through and purchased the domains.

My question is has anyone had success or tried calling potential end-users instead of just emailing? Sometimes I wonder if my emails even reach the end-user or it ends up in junk folder. Maybe they completely disregard it thinking it is just spam. I would think it is easier to actually get a hold of the person that deals directly with the domains. I can ask for the marketing manager or the owner who can make the decision.

Is there anything wrong with calling potential prospects due to legality or whatever?

Please share.

 

[GoQuickly]

Email them, cold calling is rude.

 

[Debt.tv]

Email them, cold calling is rude.

agreed! If they're interested they will email you or call you. In fact I just received a call back a few hours ago.

 

[DavidH]

Does anyone have a script for calling potential end user prospects please? I am targetting small to medium sized businesses listed in directories such as Manta.com Yell.com, etc but where no website or email address is listed and where a Google search doesnt reveal any email address either.

 

[GoQuickly]

Does anyone have a script for calling potential end user prospects please? I am targetting small to medium sized businesses listed in directories such as Manta.com Yell.com, etc but where no website or email address is listed and where a Google search doesnt reveal any email address either.

"Hi this ________ with _________ Domains, we are going to be marketing in the near future a few of our premium *domain extension*'s off that are related to your line of work, would you be interested in hearing what we have coming on the market and how they can benefit you?"

After a couple calls around, you will realize that your either not speaking to the owner (which it's easier to find a direct email to the owner) or that you are talking to the owner at a bad time.

They prefer emails so they don't have to deal with us outside of work.

If they are interested in having a voice conversation they will call you and/or setup a future phone call. :tu:

 

[DnEbook]

Email them, cold calling is rude.

I think email with offering the option to call would be the way to go

 

[cslcpunk]

Thanks for your inputs. I will stick to the offer to call in my emails.

 

[shane mac]

It all depends. I like to email those who have an email address however, sometimes a alot of the potential end users do not have a website. They only have a phone number in the local Yell etc. I will send out emails to all those listed with a website first, do my negotiations, and if I am not getting my price I will then contact the others who don't have a site.

I normally get a better reaction with people who don't have a site already as they are more interested in getting noticed and getting a nice domain to work from. Those with sites already want something for nothing.

 

[alien51]

Well, for one thing, if you start calling people, you'll be no different than those telemarketers calling people trying to sell water purifiers or George Foreman barbeque grills.

And besides, a business that doesn't have a website yet in this day and age, possibly may be owned by someone who is not internet savvy.

And people who are not internet savvy, can be quite apprehensive and suspicious about some salesman suddenly calling his phone number out of the blue and offering to sell to him a mysterious merchandise called a 'domain name' in which he is not yet prepared to operate.

After all, what use is a domain name to an end-user if he has no website (hosting)? I assume he would need to take some time to get himself familiar with how to setup the entire thing... and not just buy a domain he can't use.

And lastly, with all the news these days about internet hacking and online scams, those non-internet savvy end-users may be reluctant to pay for something they are not familiar with from someone who is a complete stranger who simply called him on the phone.

I would think that if a business finally decides to get a website, he will take the initiative to go to Google and type "How to get a domain name"... and that's where he will get his contacts... which if he is lucky, it's from someone operating a minisite blog with Godaddy affiliate codes and a collection of handreg domains for sale.

 

[DnEbook]

If you really don't wish to sell your names make sure you ring at dinner time !

 

[allan3139]

If you did not receive emails reply, you can make calls, make sure the domain is related to the company before calling.

 

[SiberForum]

May suppose calling, despite of rudeness, can be more efficient for sales. When people see an email there's mostly a fifty/fifty chance for them to act towards the buy. When you call chance for the success increases. Psychology works weird.

 

[Kate]

If you really don't wish to sell your names make sure you ring at dinner time !

Or pick the wrong time zone...

 

[alien51]

I think the reason why telemarketers are gang-ho on calling up the phone, is because they are not looking forward for any repeat purchases anymore. So if you irritate someone with unsolicited phone calls, then he's unlikely going to buy from you in the future anyway. So there's virtually nothing to lose on the part of the seller when making phone calls.