Blue Screen Help?

[Ratmaster]

I have been getting BSoD screens for awhile now and they have been making my computer restart. I found a way to shut off the auto-restart and for awhile, it was working fine, except every 1 out of 3 times the computer started, it blue screened. It just now started to blue screen (without restarting) when the computer is on but not being used for about 5-10 minutes (or more, not exactly sure of the timespan).

(If this is the wrong spot to put this, please move it, I couldn't find anything to do with the subject)

Does anyone know what might be causing it and what I can do to fix it?
I can provide more info if needed.

I am using Windows Vista Home Edition I believe.
(Error Message)

STOP: 0x0000008E (0x0000005, 0x081CE767D, 0x8241961, 0x0000000)

 

[Ratmaster]

Bump...

 

[BrandonG]

Hmm I don't have vista, but try going into your bios and underclocking the computer by putting the CPU down. This used to happen to me and I had to put it down to 200mHZ to fix it.

 

[Ratmaster]

Do you know where I can do that? Like a file?


On my last bluescreen, it said the file causing the error was NTSF.sys and I tried to find it on my computer but I couldn't. The past few bluescreens have had different error codes and some with different descriptions. One said to run something on my C drive (chdiskr or something) and I did set it for the next time my computer starts. It ran and completed after about an hour and I haven't gotten the same error yet, but other ones have came up, most with the same message but different error code except for the one that I just recently saw (as of this post) which was longer than the others and said something about the NSTF.sys file.

Please don't tell me to restore the backup CDs for my computer because they were never made.

Any help would be appreciated.

 

[Ratmaster]

bump...

 

[Peter]

Do you know where I can do that? Like a file?

You do it in the BIOS. The BIOS is a program that runs on your motherboard. Under clocking (as far as I am aware) cannot be achieved without going into the BIOS.

Is there anything particular you did before the BSoD started? For example was there a particular program you installed or possibly drivers?

Doing a search on the error codes you received only provided sponsored results 1 of which is http://www.tuneupadvisor.com/fix-error-code.aspx . It may be worth a try (I am not claiming to know anything about this piece of software nor claiming it will work so use at your own risk).

Also I have not used Vista yet but I assume it has a scandisk utility pretty much the same as XP? If that is the case try running it and making sure you get it to check everything (and be prepared to leave it for a few hours). This may fix the error or highlight it better. You mention you get the screen when you are not using it, does it only happen at that time or does it happen when you are sitting at it using it?

 

[Ratmaster]

1. You do it in the BIOS. The BIOS is a program that runs on your motherboard. Under clocking (as far as I am aware) cannot be achieved without going into the BIOS.

2. Is there anything particular you did before the BSoD started? For example was there a particular program you installed or possibly drivers?

3. Doing a search on the error codes you received only provided sponsored results 1 of which is http://www.tuneupadvisor.com/fix-error-code.aspx . It may be worth a try (I am not claiming to know anything about this piece of software nor claiming it will work so use at your own risk).

4. Also I have not used Vista yet but I assume it has a scandisk utility pretty much the same as XP? If that is the case try running it and making sure you get it to check everything (and be prepared to leave it for a few hours). This may fix the error or highlight it better. You mention you get the screen when you are not using it, does it only happen at that time or does it happen when you are sitting at it using it?

1. Clocking?

2. I'm not sure, because like a week after I got the computer a bluescreen came up and it didn't restart, but it should have since I am assuming auto-restart was on at that time. I hadn't gotten a blue screen for months after it, but then it started.
Here are some main extras I have installed (not including basic programs installed with the computer):
FireFox v2
Paint.NET
Microsoft Office
StopZilla
Incredimail
WeatherBug
RealArcade
7zip

3. I have to see.

4. Can you tell me where I could find that in my computer?

 

[Peter]

A processor is built to run at a certain speed (actually the same processor is made to run at several speeds but clocked to run at a certain speed). Most people over clock a processor to achieve a better speed from it but occasionally it can be necessary to under clock it to make it run slower. The usual reason to do this is if your processor is running too hot.

To find scandisk / chkdsk go into my computer and right click on the hard drive. Click properties. In the new window click on tools and you should see something marked up as error checking. Click on this and ensure all the boxes are selected (this is the instruction for XP but I assume it will be achieved in a similar way). You may have to be logged in as an administrator to do this (again not sure as I am unfamiliar with Vista).

Regarding the list of apps. It would be extremely difficult to suggest if 1 of those softwares caused the problem. The most likely candidate is the last 1 you installed before the problem started, however this may not be the case (and it may not even be 1 of those softwares).

Another thing you should do is ensure the pc is fully updated (I prefer to install updated and not just the recommended ones).

 

[BrandonG]

Do you know where I can do that? Like a file?


On my last bluescreen, it said the file causing the error was NTSF.sys and I tried to find it on my computer but I couldn't. The past few bluescreens have had different error codes and some with different descriptions. One said to run something on my C drive (chdiskr or something) and I did set it for the next time my computer starts. It ran and completed after about an hour and I haven't gotten the same error yet, but other ones have came up, most with the same message but different error code except for the one that I just recently saw (as of this post) which was longer than the others and said something about the NSTF.sys file.

Please don't tell me to restore the backup CDs for my computer because they were never made.

Any help would be appreciated.

Press del on startup.

 

[Ratmaster]

1. A processor is built to run at a certain speed (actually the same processor is made to run at several speeds but clocked to run at a certain speed). Most people over clock a processor to achieve a better speed from it but occasionally it can be necessary to under clock it to make it run slower. The usual reason to do this is if your processor is running too hot.

2. To find scandisk / chkdsk go into my computer and right click on the hard drive. Click properties. In the new window click on tools and you should see something marked up as error checking. Click on this and ensure all the boxes are selected (this is the instruction for XP but I assume it will be achieved in a similar way). You may have to be logged in as an administrator to do this (again not sure as I am unfamiliar with Vista).

3. Regarding the list of apps. It would be extremely difficult to suggest if 1 of those softwares caused the problem. The most likely candidate is the last 1 you installed before the problem started, however this may not be the case (and it may not even be 1 of those softwares).

4. Another thing you should do is ensure the pc is fully updated (I prefer to install updated and not just the recommended ones).

1. In what way can I change this to stop the possible problem?

2. Oh, that's what it is, yeah I ran that because one of the 5 blue screens I had gotten (I have seen the screens about 100 times for the past 2 or three months) told me to run that, I did and I haven't seen that screen since. Another screen told me that there was something up with the CD drive, one that told me the thing causing it was ntsf.sys (or something like that) was the problem, and another one told me another .sys file was causing it, one of those had a BAD_POOL_ERROR or something.

3. I can't really tell because it started a few months ago and it may have been Microsoft Office, but I can't tell.

4. Let me try that.

 

[Peter]

1. In what way can I change this to stop the possible problem?

I personally do not think it will help with the problem you are experiencing.

2. Oh, that's what it is, yeah I ran that because one of the 5 blue screens I had gotten (I have seen the screens about 100 times for the past 2 or three months) told me to run that, I did and I haven't seen that screen since. Another screen told me that there was something up with the CD drive, one that told me the thing causing it was ntsf.sys (or something like that) was the problem, and another one told me another .sys file was causing it, one of those had a BAD_POOL_ERROR or something.

the file you mean will be ntfs.sys. Your best bet would be to write down the error message next time you get them as well as the error code.

 

[Ratmaster]

Here are some more (case sensitive) errors:

IRQL not valid for the currently executing context.

STOP: 0x000000C8 (0x00000000, 0x00000001, 0x00000000, 0x00000000)

STOP: 0x0000008E (0xC0000005, 0x81D4EAC4, 0x99FEF74C, 0x00000000)

PAGE_FAULT_IN_NONPAGED_AREA

STOP: 0x00000050 (0xFFE585E, 0x00000000, 0x81D97480, 0x00000000)

STOP: 0x00000024 (0x001904AB, 0x99F11B10, 0x99F1180C, 0x81AC9AF0)

USBPORT.SYS - Address 87E6757B base at 87E58000 Datestamp 4549626d

BUGCODE_USB_DRIVER

STOP: 0x000000FE (0x00000006, 0x4F4444648, 0x8B95A688, 0x00000000)

STOP: 0x000000C8 (0x00000000, 0x00000001, 0x00000000, 0x00000000)

PAGE_FAULT_IN_NONPAGED_AREA

STOP: 0x00000050 (0xFD44C77C, 0x00000001, 0x9506D915, 0x00000000)

Win32k.sys - Address 9506D915 base at 95000000 Datestamp 00000000

STOP: 0x0000007F (0x00000000, 0x00000000, 0x00000000, 0x00000000)

I have a feeling a program I use called Paint.NET is causing some of these problems, but I definitely know it is a USB driver... If anyone can help or needs more info, please respond. Thanks.

 

[mis_chiff]

Not sure if this will help - I'm sure there are many
reasons for a blue screen, but your "errors" are the
same as what I had - but I tried everything
before I found out what it was...
I was getting blue screens for quite awhile, very frustrating
loosing everything every time it happened.
I went through many suggestions and "tricks"

Nothing worked....
So I took the side off my computer and
it turned out that my ram stick (not sure if that's the name)
wasn't in correctly on my board. To just look at
it I couldn't see it - then I touched it and it moved...
So I clipped it back in properly and haven't had a blue
screen since

Have you had anything done inside lately?

 

[Ratmaster]

Are you using Vista on that computer? I haven't been inside it at all, so I don't think so...
Can you please tell me what to do?

 

[mis_chiff]

Are you using Vista on that computer? I haven't been inside it at all, so I don't think so...
Can you please tell me what to do?

I believe at the time it was XP home -
I wish it could've helped! I know how frustrating
the blue screens can be!!!

 

[Peter]

You could try un-installing your USB hub and letting windows re install it.

Also doing a quick search on PAGE_FAULT_IN_NONPAGED_AREA I found http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/w2000Msgs/6093.mspx?mfr=true

This seems to suggest that the main culprits are a faulty NTFS file system or faulty ram. As the article suggests try running the following command to ensure that it is not a faulty NTFS file system:-

Chkdsk /f /r

If that does not work try running your computer with 1 stick of ram lass than you currently have. If the problem carries on with 1 you remove put it back in and take out another, do this until you have tried with all (it will help eliminate it being a ram problem).

 

[Ratmaster]

Can you tell me how to get the ram sticks out?

 

[Peter]

ok, on each end of the ram sticks are usually flaps you have to pull these back to release the ram. Before opening your PC and touching anything ensure that you are earthed.

 

[Ratmaster]

This is getting more frequent, and I am in urgent need of help. I am lucky it didn't bluescreen while I was typing this...

This is my system:
http://z.about.com/d/compreviews/1/0/u/9/HPPavils7700y-200.jpg
HP Pavilion Slimline s7713wPC
Windows Vista Home Basic (32 Bit)
AMD Sempron

I think it is a 512 MB ram, but I don't know much about it.

Please tell me in full detail of how to open it and what to do and not do and what things look like.

(Case Sensitive)

I had gotten the NTFS.sys error again:

STOP: 0x00000024 (0x001904AB, 0x99AAF748, 0x99AAF444, 0x81AD3FE4)

Ntsf.sys - Address 81AD3FE4 base at 81ABF000, DateStamp 4549aceb

New Bluescreen:

MULTIPLE_IRP_COMPLETE_REQUESTS

STOP: 0x00000044 (0x81CF4820, 0x00000E71, 0x00000000, 0x00000000)

Please, I will even pay some NP$ if I can get this fixed...
Thanks...

 

[Peter]

Do you update your pc? If you have not done so update it asap and see if it fixes some of the problems. Ensure you add all the updates and not just the required ones.

This latest error is described in a Microsoft article which states a fix has been released.