Sorry for bring up a dated thread, but it is right on target...
w1ww said:
I don't know if you have less chances to get it since you're using a reseller but it's true it wont go to TDNam!
Where do you get your information from?
I backordered several domains through our reseller account and all of those domains are now listed @ TDNAM.
I did not receive one email stating that they had moved them there or that the status of the domain had changed.
I spoke with GD customer service for about 3 hours and first was told that because we were a reseller that we were not given the privilage of the first bid @ TDNAM.
Then I spoke the supervisor and was told that they sent us over a dozen emails (which we never received) yesterday stating that the domains were sent to TDNAM and they had placed the first bid for us. Regardless of not receiving these emails (I receive GD invoices just fine) where are our TDNAM bids that GD placed for us????
I spoke, yet to another supervisor and was refered to
this link , an internal GD link that I could not access for the "GoDaddy Domian Life Cycle". He then stated
"...well just Google "Domain Life Cycle" and you will find that this is standard procedure"
NONE of the definations, including this one listed on
ICANN or this
one states,
EXPIRED >>> REDEMPTION PERIOD >>> DELETE
NOT
EXPIRED >>> REDEMPTION PERIOD >>> TDNAM >>> DELETE
Is this practice legal? It seems to me that if there is a valid backorder on a domain, that backorder should be honored.
