Auth code problems with dot com transfer

[abdussamad]

As you guys may be aware dot com domains now require a domain auth code for transfer to another registrar. My current registrar (an onlinenic reseller ) is either incompetent/unscrupulous in that despite repeated requests over a week they will not provide me with the auth code. What course of action can I take? Should I complain to onlinenic or ICANN or verisign?

 

[Kate]

ICANN. Verisign cannot help you.
If your reseller is not responsive try to contact onlinenic direct and ask them to send the auth code to the admin E-mail for the domain (hope that it is yours in the whois).

 

[abdussamad]

ICANN. Verisign cannot help you.
If your reseller is not responsive try to contact onlinenic direct and ask them to send the auth code to the admin E-mail for the domain (hope that it is yours in the whois).

Oh yes the admin email is mine. I can access the domain control panel even. They don't prevent that. Anyway I have complained to onlinenic. Thanks for your advice.