Registerfly Renewals ? New Problem due to Auth Codes?

[LeDomain]

Registerfly Renewals ? Problem due to Auth Codes- Complaint Filed with ICANN

My preference is to transfer out...but since Registerfly has not provided me the authorization codes for .com and .net, I decided to renew the names atleast for now...

Since Registerfly renewals are like transfers from ENOM, it looks like renewals are not going through either (due to this new auth code change since last week)

Anyone else seeing this problem...

"This company stretches Customer Service to new heights"

 

[nkrishna]

I'm not able to access Registerfly site at all - looks like it's down.

Or is it me?

Coupled with the enom problem - this is just not my week!

 

[fab]

Are there authorization codes for .com and .net?

 

[Dave_Z]

Are there authorization codes for .com and .net?

Since Oct. 28.

If you do a WHOIS and the registrar line says "Enom", then the domain name
is in Registerfly's reseller account with them. To that end, contact Enom for
the auth code.

 

[conradseeds]

I tried to renew 3 domains for 1 month---They failed every 3 days.After like 80 phone calls i got them renewed right before they expired.So thats a warning --Start renewing early!! Do not email registerfly ---Call them

 

[LeDomain]

Registerfly is waiting for ENOM to generate the codes for names registered through Regfly prior to 2/1/06

So, I can't renew names nor transfer these names from Registerfly until then....

Shouldn't ICANN ensure all registrar's are compliant prior to rolling this BS out....

Where do I file a complaint with ICANN ?

 

[conradseeds]

Registerfly caused me grief for like 2 months---I almost wanted to sue them---

Trust me --It will take alot of time to renew your domains at registerfly---

I heard everyday--Sorry we are having problems---should be up tommorrow---NOT!

 

[LeDomain]

I filed an offical complaint at the ICANN website against REGISTERFLY and included ENOM in there for being unprepared to provide AUTH CODES.

In my case, it is not for transfer, but just for renewals due to the convoluted Registerfly/Enom system...

 

[Dave_Z]

Shouldn't ICANN ensure all registrar's are compliant prior to rolling this BS out....

For the most part, many registrars comply with ICANN's regulations. But this
EPP thing is a matter between the registrars and the Registry.

Anyway, make your complaint with ICANN:

http://www.icann.org/compliance/

If you believe that an accredited registrar is in violation of its agreement with ICANN, please submit an email to [email protected] with as many details as you have available regarding the specific areas of the accreditation agreement that you believe the registrar is in violation of.

Guidelines:

http://www.icann.org/compliance/registrar-compliance.htm

There's a possible catch: I don't see any specific one addressing this issue.

 

[mrfike]

I've had the exact same problems with Godaddy and Namecheap, trying to transfer out of those registrars. This new auth code nonsense is useless and flawed. If it worked the way it is supposed to- fine- but all of the registrars (or most anyways) apparently have their collective heads up their collective arses!
:td: :td: :td: :td: :td: :td: :td:

 

[scrsteven]

I have a VERY IMPORTANT domain at Registerfly that needs to be renewed ASAP and I have opened up a support ticket, a rapid support ticket, contracted rf-mark by PM and email (and gotten no response!!!), and even tried contacting enom directly to renew it on their end. All FAILED. How did you get this to work, whoever did? I am almost ready to have my attorney contact them to force them to renew it somehow.

 

[conradseeds]

Hi! I had 8 domains going to expire---I spent over 8 hours on the phoneand about 50 emails--Do not even call on the weekends-For some reason they only can renew domain right before they expire or right after that.But trust me i was so pissed i wanted to sue them---I have another 12 going to expire next month and i am not looking forward to it.So my advice is to you call them and tell them your problem and tell them you are not happy---

One thing--Enom told me they can take it over and renew it they have to.

 

[LeDomain]

I got tired of Registerfly's lack of response or canned responses...They did didly squat..

I got the Auth Codes directly from ENOM and transferred the names out of Registerfly. I got the codes on Nov 13th, submitted transfer on 13th, names were out on 15th before the expiry date of Nov 16th.

Registerfly told me they will manually renew them for me, but I went with my gut instincts on this and transferred them out just in time...