Atom / Atom.com - Marketplace (formerly Squadhelp)

[JudgeMind]

Hey Folks,

I've just started using squadhelp.com to list some of my brandable. So far I have 76 domains listed, there is no fee to list. I've had some decent action so far in the way of interested buyers but no sales as of yet. I've only been with them for 1 week now.

A bit of a summary review of SquadHelp:

PROS

• No Listing fee
• No Logo design fee
• Ability to submit your names to end users holding naming contests
• Ability to chat directly or send a message directly to end users.
• Stats of your marketplace domains are shown in the marketplace dashboard.
• Their customer service and support has been great, 24hr a day chat.
• Ability to increase or decrease the list price of your domains or to show a discount. You can decrease or increase the price yourself by $200. If you want to lower more, you can contact support.
• End users can shortlist your domains before they make a decision on which they want to purchase. The number of shortlists is shown in you marketplace dashboard.
• When you submit your names you get to set the price you wish to get. Because their commissions are high I recommend listing at a higher price to offset the commission costs.
• Their landing pages are fairly basic but they work. Because the marketplace is fairly new, I'm sure we will see style improvements in the future.
• One thing I really like is they accept multiple extensions. I have listed .co and .io along with .com
• Each seller gets a direct link to their marketplace portfolio, HERES MY PORTFOLIO. It is handy if your trying to p[promote your portfolio through social media.
• I like that their marketplace doesn't have tens of thousands domain listings like BB. They are fairly strict on the domains they accept to list and so this helps keep the number of domains in the marketplace down and gets your listings more exposure.

CONS

• Their commissions are very high, depending on the domain name they are usually between 30% and 35%. However, there are no listing fees, no logo design fees, so in the end their commission is very similar to brand buckets.
• Their logos are not top quality, in fact I requested to have some of my logos remade.
• I think they have a big backlog of logos to design, the wait time for logo design has been around 1 week, but your names are still listed while the logos are being designed.
• After your names are accepted you need to agree to their commission rate, at this point you also need to apply your own keywords, descriptions etc. I found this was very time consuming.

 

[DomainRecap]

Congratulations! Here is to more sales!!

It's not really about the sale, it's the confirmation that the new self-brokerage system at Atom (which I've been having doubts about) seems to be working correctly.

Actually seeing a buyer-initiated transaction flow through the new system properly (with all the requisite updates and notifications) is a huge monkey off my back.

 

[DomainRecap]

I also like that even after the two sides have come to an "agreement" on the price, the domain remains active on an Atom lander until the payment is completed.

That way a domain hobo can't take your domain 'off the market' simply by agreeing to purchase it, they have to actually pay for it.

 

[Optimal Names]

I also like that even after the two sides have come to an "agreement" on the price, the domain remains active on an Atom lander until the payment is completed.

That way a domain hobo can't take your domain 'off the market' simply by agreeing to purchase it, they have to actually pay for it.

This is very important and a great feature from @Atom.com !

 

[DomainRecap]

This is very important and a great feature from @Atom.com !

Agreed and that was one of my pet peeves with Dan - the minute a buyer or seller agreed to an offer price the Dan lander would display a big "There is an agreement to sell, etc." lander notice on type-ins or direct links.

 

[Optimal Names]

Agreed and that was one of my pet peeves with Dan - the minute a buyer or seller agreed to an offer price the Dan lander would display a big "There is an agreement to sell, etc." lander notice on type-ins or direct links.

I remember 20 years back when I was selling my home, someone made an offer and I accepted. My agent didnt put a SOLD or IN CONTRACT sign up, just left the for sale sign up and kept scheduling showings, telling the prospects that someone did put an offer but we were taking backup offers. Good thing because that offer fell through, in fact the guy had to pay me earnest money so I made a few thousand.

I am going to move more of my standard+plus back to standard. I cant see a way to do it in bulk so one at a time... If at all possible I like handling the negotiations also.

 

[SpareDomains]

I'm with both of ya and prefer NamePros 0% or Atom white label at 7.5% as zero or low commissions been my deal for decades and prefer direct negotiations over delayed anonymous ones.

 

[NameGroove]

@Atom.com on the domain folio "export" the export downloads 100% of our names. But they don't show premium vs Standard. Can they? In fact, if they could further show "Sapphire" or "Plus" as well that'd be great. But at the very least if there could be a column showing Premium or Standard that would be quite helpful

 

[Future Sensors]

 

[sellian]

Was it possibly listed by a previous owner on Atom? In that case domains carry over their statistics from before.

I have a new example of this.

Three days ago, while trying to register Block // Swarm (.) xyz, I made a mistake and registered BlockSwarn.xyz at Porkbun (no refund policy). So I kept the name and listed as standard on Atom.

This literal typo in the .xyz extension has now 13 direct lander visits.

This must be the result of bot activity because the chances of this happening organically are virtually zero.

 

[Leo2k]

Got price tracking on a domain a week back but there is not much visits / repeat visits on that domain yet. Would it be a good idea to give some discount and check or change it to make offer? (currently its around 7k)

Has anyone converted price tracking to sale succesfully and if yes, how?

The domain being tracked for price change since last month has now lander time spent showing as 6 mins today.
Within the past one month i had reduced the price around $300 and then further 15% discount but there was no repeat visits or landing page time spent until yesterday.
This week i didnt offer any diacount though.
Should i offer discount again or my over curiosity will make the potential buyer delay the purchase?

or change the lander to Make offer (assuming buyer is interested but not okay with the price yet)

At what time zone does the offer ends (i believe the offer end time is normally end of the day Sunday?)

 

[Leo2k]

I have a new example of this.

Three days ago, while trying to register Block // Swarm (.) xyz, I made a mistake and registered BlockSwarn.xyz at Porkbun (no refund policy). So I kept the name and listed as standard on Atom.

This literal typo in the .xyz extension has now 13 direct lander visits.

This must be the result of bot activity because the chances of this happening organically are virtually zero.

Same case everywhere. I have a newly registered domain pointing to my own hosting page and have checked the visitor analytics. Evertime there are visits, there are 3 visits from these bots, one showing as Android system, another iphone and the other as a linux system. This repeats every time there is a bot visit (checked many of my other domains).
When it visits a domain, it tries different user agents and that spikes the visitor count but increases the bounce rate.

May be visits less than a certain seconds should never be counted (no matter human or bot) as they are useless anyway, until bot visits are easily identified technically and removed from the statistics.

 

[Dane]

Question about LTO...

Has anyone found a particular "monthly payment amount" that seems to be a sweet-spot that buyers are more comfortable paying?

 

[alop]

@Atom.com - can you please remove "views" from logged in domainers? All my views are tracking on my own names.

I'm traveling in Czech right now - visited a name yesterday a few times. And voila, here is the tracking showing up.

Show attachment 283588

You don't gotta travel to get those weak views up

 

[alop]

I mean i be at my house and domain becomes hot like ay ay who visiting it more than i

 

[SpareDomains]

Question about LTO...

Has anyone found a particular "monthly payment amount" that seems to be a sweet-spot that buyers are more comfortable paying?

It's the debate of low payments are easier on the buyer so maybe they continue to pay to the full term but it's also easier to walk away from little payments as not much invested in the grand scheme.

Versus I don't want little payments for years so I'm going higher payments with a 10% down payment to try to reduce purchase abandonment by having them more invested right on the front of the transaction.

Personally on run of the mill 1-5k domains I don't do down payments but I keep the terms short 3 months, 6 months etc... to make the payments equal at least $300+ month but generally I prefer $500+. If your gonna buy a 50k domain etc... off me then yes I'd expand to 2-3 years but then I would seek 10% down so if they do abandon not so bad.

I haven't done enough of them to really form a 100% guidance on them. Sometimes ones I think are solid fall apart and ones I think no way complete do complete.

 

[Dane]

...but it's also easier to walk away from little payments as not much invested in the grand scheme.

...so I'm going higher payments with a 10% down payment to try to reduce purchase abandonment by having them more invested right on the front of the transaction.

This is exactly why I like being able to set a down payment amount vs simply dividing the entire amount by X months. I've seen LTO buyers walk away after only 2 payments. If they're gonna do that, at least give me 20% up front. That amount gives them more of an incentive to keep up with the payments, and also gives me a higher amount up front in case they still walk away.

Personally on run of the mill 1-5k domains I don't do down payments but I keep the terms short 3 months, 6 months etc... to make the payments equal at least $300+ month but generally I prefer $500+.

Yeah, I too prefer $500+ if possible. I'm actually wondering if there are stats on the max $ amount per month buyers are willing to say "okay, what the heck" vs "nah, that's too much per month."

 

[Acroplex]

This is exactly why I like being able to set a down payment amount vs simply dividing the entire amount by X months. I've seen LTO buyers walk away after only 2 payments. If they're gonna do that, at least give me 20% up front. That amount gives them more of an incentive to keep up with the payments, and also gives me a higher amount up front in case they still walk away.



Yeah, I too prefer $500+ if possible. I'm actually wondering if there are stats on the max $ amount per month buyers are willing to say "okay, what the heck" vs "nah, that's too much per month."

Great points.

When selling domains with an LTO schedule, the buyer needs to demonstrate they have beef in the game for their own use. Otherwise, anyone can take a domain on LTO and proceed with "abusing" it or front-running the domain to others, without having had full ownership yet!

I'm a fan of LTOs of up to 12 months but there are exceptions. Solid buyers should be given more time to pay once verified (e.g. in an Escrow.com transaction) and I accept monthlies of no less than $400.

These are my opinions about LTOs in general.

 

[Optimal Names]

@Atom.com Why is it that I can bulk change standard listings to standard-plus listing but I cant go the other way (standard-plus back to standard)

If there is a way to do this then please let me know how. If there isnt a way then please add that functionality because its time consuming and frustrating.

Thank you!

 

[NorthernDomains]

@Atom.com Why is it that I can bulk change standard listings to standard-plus listing but I cant go the other way (standard-plus back to standard)

If there is a way to do this then please let me know how. If there isnt a way then please add that functionality because its time consuming and frustrating.

Thank you!

Go into the actions menu of the domain. Click on 'downgrade to standard"

 

[Leo2k]

@Atom.com Why is it that I can bulk change standard listings to standard-plus listing but I cant go the other way (standard-plus back to standard)

If there is a way to do this then please let me know how. If there isnt a way then please add that functionality because its time consuming and frustrating.

Thank you!

Maybe delist and readd as standard? But not sure if txt verification is needed again (if not using atom ns). Better to check for one and then try bulk.

Go into the actions menu of the domain. Click on 'downgrade to standard"

He wants to do it for multiple domains.