Atom / Atom.com - Marketplace (formerly Squadhelp)

[JudgeMind]

Hey Folks,

I've just started using squadhelp.com to list some of my brandable. So far I have 76 domains listed, there is no fee to list. I've had some decent action so far in the way of interested buyers but no sales as of yet. I've only been with them for 1 week now.

A bit of a summary review of SquadHelp:

PROS

• No Listing fee
• No Logo design fee
• Ability to submit your names to end users holding naming contests
• Ability to chat directly or send a message directly to end users.
• Stats of your marketplace domains are shown in the marketplace dashboard.
• Their customer service and support has been great, 24hr a day chat.
• Ability to increase or decrease the list price of your domains or to show a discount. You can decrease or increase the price yourself by $200. If you want to lower more, you can contact support.
• End users can shortlist your domains before they make a decision on which they want to purchase. The number of shortlists is shown in you marketplace dashboard.
• When you submit your names you get to set the price you wish to get. Because their commissions are high I recommend listing at a higher price to offset the commission costs.
• Their landing pages are fairly basic but they work. Because the marketplace is fairly new, I'm sure we will see style improvements in the future.
• One thing I really like is they accept multiple extensions. I have listed .co and .io along with .com
• Each seller gets a direct link to their marketplace portfolio, HERES MY PORTFOLIO. It is handy if your trying to p[promote your portfolio through social media.
• I like that their marketplace doesn't have tens of thousands domain listings like BB. They are fairly strict on the domains they accept to list and so this helps keep the number of domains in the marketplace down and gets your listings more exposure.

CONS

• Their commissions are very high, depending on the domain name they are usually between 30% and 35%. However, there are no listing fees, no logo design fees, so in the end their commission is very similar to brand buckets.
• Their logos are not top quality, in fact I requested to have some of my logos remade.
• I think they have a big backlog of logos to design, the wait time for logo design has been around 1 week, but your names are still listed while the logos are being designed.
• After your names are accepted you need to agree to their commission rate, at this point you also need to apply your own keywords, descriptions etc. I found this was very time consuming.

 

[Dane]

if you got mainly .com portfolio, list them there as well. the domains are shown in the reg path at spaceship and will soon be distributed to NC.

Thanks!

 

[NameGroove]

And to pay 20 or 30%? Give me a break!

I've sold names via Atom that I had held for decades prior and didn't sell. Within the first 12 mos of getting them visibility on Atom they sold. For certain brandable type names I believe the brandable marketplaces earn their commission. Thus depending on the type of name, and hold time, the commission can be warranted.

 

[DomainRecap]

Are you guys seeing issues with their landing page not loading?

If you're referring to Atom then yes, lately I sometimes get "Server is Busy" errors when checking domains.

 

[DomainRecap]

Thus depending on the type of name, and hold time, the commission can be warranted.

Agreed, and it all depends on if the domain in question sells itself (words, names, places, LL/LLL, etc.) or if it needs a little help (brandables, hipster-homophones, abbreviations, multi-words, etc.).

 

[D Haynes]

Did anyone else's Total Views numbers jump back up to 'normal/what they were' on the Atom Dashboard?

Just wondering if it's a blip or they've fixed whatever they needed to fix.

Mines back to normal the last 2 days.

 

[Future Sensors]

the box for pricing and LTO was missing

I'm noticing the same. Are you in contact with Support about this already?

 

[silentg]

I told them about it and they have forwarded it to their team to investigate.

 

[lambo.com]

What are your thoughts about selling on Spaceship? Any advantages or disadvantages that you can see?

just started, nothing to share at this point

 

[Future Sensors]

I told them about it and they have forwarded it to their team to investigate.

Since the bug still persists, I've filed a bug report for the same issue.

 

[silentg]

They said it was fixed but it’s still happening so reported it again.

 

[DomainRecap]

They said it was fixed but it’s still happening so reported it again.

There are so many nagging problems - which one is this again?

 

[silentg]

There are so many nagging problems - which one is this again?

Missing BIN and LTO

 

[NameFinest]

Buyers still have access to several other payment options for Standard and Plus listings priced above $5K — including Wire, ACH, Escrow.com and Crypto.

Additionally, as mentioned earlier, if you’re a Trusted Seller, the credit card thresholds for Standard and Plus listings are now significantly higher, matching those of Premium listings.

Hi @Atom.com thank you. How can I become a trusted seller?

 

[DomainRecap]

Hi @Atom.com thank you. How can I become a trusted seller?

 

[Future Sensors]

@Atom.com When you talk with Atom Team in the Offer Center area, Support sends a separate message in Chat that they will forward it to the marketplace team. This is very disruptive, and very fragmented each time. Can this step be done silently, and let all communications be concentrated in just the Offer Center? Thanks.

 

[NameGroove]

Hi @Atom.com thank you. How can I become a trusted seller?

https://www.namepros.com/threads/atom-atom-com-marketplace-formerly-squadhelp.1120686/post-9399433

 

[DomainRecap]

This is getting very strange - just got 2 more offers from Sedo and 3 more using WHOIS (1 from a broker) and zero from Atom. This really makes me wonder if something is not functioning correctly on the Make Offer or Negotiation areas of Atom, as I've got more offers through Sedo recently, than I have in maybe 2 years.

 

[DomainRecap]

More offers from Sedo - I kinda feel like I'm in a really weird episode of Twilight Zone where I'm watching The Outer Limits on TV.

Maybe we are living in a simulation?

 

[Atom.com]

Hi everyone,

Over the past few days, some of you may have noticed slower load times or occasional errors on our site. This was related to a recent infrastructure upgrade we implemented to handle increased demand. The issues should now be resolved, and we’re continuing to monitor things closely. Thanks for your patience and support!

 

[NicTraders]

This is getting very strange - just got 2 more offers from Sedo and 3 more using WHOIS (1 from a broker) and zero from Atom. This really makes me wonder if something is not functioning correctly on the Make Offer or Negotiation areas of Atom, as I've got more offers through Sedo recently, than I have in maybe 2 years.

Great to hear you're getting offers! But yeah, I get your point - it would be very unsettling not knowing if things are working 100%.