Atom / Atom.com - Marketplace (formerly Squadhelp)

[JudgeMind]

Hey Folks,

I've just started using squadhelp.com to list some of my brandable. So far I have 76 domains listed, there is no fee to list. I've had some decent action so far in the way of interested buyers but no sales as of yet. I've only been with them for 1 week now.

A bit of a summary review of SquadHelp:

PROS

• No Listing fee
• No Logo design fee
• Ability to submit your names to end users holding naming contests
• Ability to chat directly or send a message directly to end users.
• Stats of your marketplace domains are shown in the marketplace dashboard.
• Their customer service and support has been great, 24hr a day chat.
• Ability to increase or decrease the list price of your domains or to show a discount. You can decrease or increase the price yourself by $200. If you want to lower more, you can contact support.
• End users can shortlist your domains before they make a decision on which they want to purchase. The number of shortlists is shown in you marketplace dashboard.
• When you submit your names you get to set the price you wish to get. Because their commissions are high I recommend listing at a higher price to offset the commission costs.
• Their landing pages are fairly basic but they work. Because the marketplace is fairly new, I'm sure we will see style improvements in the future.
• One thing I really like is they accept multiple extensions. I have listed .co and .io along with .com
• Each seller gets a direct link to their marketplace portfolio, HERES MY PORTFOLIO. It is handy if your trying to p[promote your portfolio through social media.
• I like that their marketplace doesn't have tens of thousands domain listings like BB. They are fairly strict on the domains they accept to list and so this helps keep the number of domains in the marketplace down and gets your listings more exposure.

CONS

• Their commissions are very high, depending on the domain name they are usually between 30% and 35%. However, there are no listing fees, no logo design fees, so in the end their commission is very similar to brand buckets.
• Their logos are not top quality, in fact I requested to have some of my logos remade.
• I think they have a big backlog of logos to design, the wait time for logo design has been around 1 week, but your names are still listed while the logos are being designed.
• After your names are accepted you need to agree to their commission rate, at this point you also need to apply your own keywords, descriptions etc. I found this was very time consuming.

 

[NameGroove]

I consider both the TM and (R) signs in the logos a big deal, it invariably deters any prospective buyer.

I agree - I always redo any logo that is generated with a TM and (R). It'd be nice if Atom trained the Ai to never add them

 

[King]

Namebio sale integration.

https://helpdesk.atom.com/en/articles/11391173-report-your-sales-to-namebio-and-earn-ai-tokens

I will enable this so bring me the sales so I can contribute

 

[NameGroove]

Namebio sale integration.

Show attachment 275568

https://helpdesk.atom.com/en/articles/11391173-report-your-sales-to-namebio-and-earn-ai-tokens

I will enable this so bring me the sales so I can contribute

I believe they lowered the amount of Ai tokens to 20 (I think it was previously 25).

 

[NicTraders]

I have to say that I'm extremely pleased with Atom so far (moved my domains over in late-February) and in many ways it exceeds Dan.com as a platform for domain marketplace sales. Everything from sales to support to payments is fast and rock-solid and the system just 'works' for me and has every feature I need to succeed.

Keep up the great work guys & gals, and if you're exceeding my expectations, then you're doing a lot of things right!

@Atom.com

I'm interested to know - have you just kept your listings as Standard, or have you submitted Plus/Premium?

 

[silentg]

Buyer interest - 30 days page has no names listed

Are you seeing the same?

 

[NorthernDomains]

Buyer interest - 30 days page has no names listed

Are you seeing the same?

No, I have domains showing up there.

 

[DomainRecap]

I'm interested to know - have you just kept your listings as Standard, or have you submitted Plus/Premium?

All standard with domain traffic forwarded to Atom, as coming over from Afternic, I want full control over the negotiations.

 

[End Game]

All standard with domain traffic forwarded to Atom, as coming over from Afternic, I want full control over the negotiations.

Afternic makes it so hard for a buyer to commit and use "Make Offer" with Self Negotiation. So frustrating. Why on earth can't they do it the way Dan did it? Those Dan negotiations were so fast and fun.

Why pre-qualify buyers? Either they have the funds or they don't. We either sell our domain or move on to the next potential domain sale and buyer. I don't even know if @Paul Nicks understands how this is costing both his company sales and us.

 

[NicTraders]

All standard with domain traffic forwarded to Atom, as coming over from Afternic, I want full control over the negotiations.

Standard makes for a good comparison then. Do you think you've seen an improvement in enquiries and/or sales since the move? Or similar numbers (but obviously much easier to conduct business through Atom than the great overload GD/AN)?...

 

[DomainRecap]

Why pre-qualify buyers?

Because they're not your buyers, they're GoDaddy's potential new customers.

 

[DomainRecap]

Or similar numbers (but obviously much easier to conduct business through Atom than the great overload GD/AN)?...

This one. I found it virtually impossible to get sales on Afternic (went Jan-Feb with lots of offers and zero sales) but conversion rates spiked with the move to Atom.

 

[End Game]

Because they're not your buyers, they're GoDaddy's potential new customers.

Exactly!

GD is doing that for their Data. What I’m talking about with the unnecessary friction.

 

[Future Sensors]

https://twitter.com/x/status/1921040793604661432

 

[enterscope]

https://twitter.com/x/status/1921040793604661432

Some excellent tips, I just hope they'll listen!

 

[Future Sensors]

Some excellent tips, I just hope they'll listen!

Indeed. That very thread inspired me to reg an additional 34 .com domains today, at a great discount. Currently just $7.98 at Porkbun.

 

[NameGroove]

How much commission does Atom charge for Wholesale portfolio sales? (where you sell a folio of a large bulk of names)? All the names are standard listings on Atom

 

[freety85]

How much commission does Atom charge for Wholesale portfolio sales? (where you sell a folio of a large bulk of names)? All the names are standard listings on Atom

Last time I checked it was 7.5%. But I had better success selling individual names, the profit margin is way higher and buyer pool is not that restricted, for 5% take only. Good luck

 

[lambo.com]

https://twitter.com/x/status/1923772082237866491

 

[Dane]

Has anyone sold a name with Atom that went through Escrow.com? If so, did it take longer than usual to get paid?

I sold a name on Atom earlier this week. First I was told to wait until the buyer's payment was verified, then I was told to push the name to Atom's GoDaddy account. I pushed the name 4 days ago. I asked for an ETA on the payout and was told that the buyer wanted to use Escrow.com so Atom is waiting for Escrow.com to give them the go-ahread to release the funds.

Since I was asked to push the name I'm assuming it was paid for. So if the buyer has already paid, and I already pushed the name, what's left? What reason would there be for Escrow.com to hold up the payment? Anyone know? Thanks!

 

[Future Sensors]

Finally. Only two whole months after.

This adjustment is appreciated. Please note that you don't have (automatic) discounts active for the 4,999 amounts, otherwise you will still end up in the higher commission tier.