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Afternic - Official Thread

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Hello NamePros!
By popular demand, we have launched a dedicated feedback thread for Afternic, the GoDaddy-owned domain name marketplace.

We have created this thread as a way for you to tell us what works, what doesn't work, and what features you'd like to see at Afternic (please be constructive with your feedback). We're looking forward to hearing from the domain investment community to help us shape the future of Afternic.

We will also be sharing Afternic product updates in this thread.

Please note that this thread is not meant for support. Please email our support team at [email protected] for assistance.
 
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The views expressed on this page by users and staff are their own, not those of NamePros.
.US domains.US domains
I have a domain listed on Afternic for $9,499 (and for $9,899 on DAN). But if someone searches for it on GoDaddy it shows up priced at $1,000:

WhyGD.png


I never had a $1,000 BIN price on this domain. So how is this possible?
 
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But if someone searches for it on GoDaddy it shows up priced at $1,000:

And when I clicked to "Get it" button, I've got this error: "This domain isn't available"
 
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And when I clicked to "Get it" button, I've got this error: "This domain isn't available"
restarting dev from scratch is the way for them...
 
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I have a domain listed on Afternic for $9,499 (and for $9,899 on DAN). But if someone searches for it on GoDaddy it shows up priced at $1,000:

Show attachment 249000

I never had a $1,000 BIN price on this domain. So how is this possible?
Hi @Rhinnnn,
Looks like this is listed separately in GoDaddy Auctions at that price. If this isn't your listing and it's from a previous owner, please contact [email protected], and they'll be able to work with you. Thanks for raising this.
 
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Hi @Rhinnnn,
Looks like this is listed separately in GoDaddy Auctions at that price. If this isn't your listing and it's from a previous owner, please contact [email protected], and they'll be able to work with you. Thanks for raising this.

Thank you.

That is definitely not my listing. The previous owner let the domain expire -- there should be some sort of system to automatically delete domains from Auctions as soon as they expire. The domain is currently not registered at GoDaddy anyway.
 
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I've worked with some of the best brokers and I've worked with one in particular that did not seem to have basic understanding of how domains are priced.
(Edited: UPDATE at bottom)

It happened again!

The one broker I had the earlier issue with got another lead...and this one did not sell as well. It was almost an immediate response, within 1 minute, "Buyer indicated the domain was priced outside of what they wanted to spend". He did not have enough time to contact buyer with numbers...he obviously knew ahead of time what their max would be...why would they not tell me what that number was?!?!

UPDATE: It seems, based on what broker said, he thought he let me know their max...but that information never made it to me.
 
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Can we not get stat visitor views, for our domains listed for sale on Afternic?
 
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Can we not get stat visitor views, for our domains listed for sale on Afternic?

Hi @End Game,
That's not available at the moment, but it's something we've had a lot of requests for, and we're working hard to bring visitor stats to Afternic domains soon. We'll share the update here once it has been rolled out.
 
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Is it possible to request that a particular Afternic sales rep not work our leads? If so, how? Thanks.
 
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Hi @End Game,
That's not available at the moment, but it's something we've had a lot of requests for, and we're working hard to bring visitor stats to Afternic domains soon. We'll share the update here once it has been rolled out.
OK thanks. The sooner the better. I have all of my 800 old domains listed at Afternic, but also listed with Dan and parked at Dan, because they show the traffic numbers.

My newer domains I listed at Dan first, so to list on Afternic too, I'll have to change DNS to afternic & verify. After that the domains will be listed on both, but I will change the DNS back to Dan, only to get my real time visits. It's the main tool on how I manage my selling price.
 
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Slow pay record...

I've generally found that Afternic pays promptly. Yes, I've had exceptions. Most of those have felt like ones that slipped through the cracks as things do with that platform. I don't think that the moves between beta and 2.0 are helping in general with stability or reliability. I find that some things work better with beta and others with original.

I currently have a sale from October 18. I received transfer completed notice from Afternic on October 19.

Today I am told, "We will work on releasing the funds as soon as we can."

The bar is set too low.
 
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Is it possible to request that a particular Afternic sales rep not work our leads? If so, how? Thanks.
Hi @Dane,
Thanks for your feedback. Leads are distributed evenly across the entire brokerage team. The team has the same training and the same tools - picking individual brokers is not something we allow, but if you have feedback about brokers you're assigned, you can get in touch with our teams through: https://www.afternic.com/contact-afternic
 
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Slow pay record...

I've generally found that Afternic pays promptly. Yes, I've had exceptions. Most of those have felt like ones that slipped through the cracks as things do with that platform. I don't think that the moves between beta and 2.0 are helping in general with stability or reliability. I find that some things work better with beta and others with original.

I currently have a sale from October 18. I received transfer completed notice from Afternic on October 19.

Today I am told, "We will work on releasing the funds as soon as we can."

The bar is set too low.
Hi @Garet
Thanks for sharing. Please continue to work with our Transaction Assurance department, but we will DM you for additional information so that we can monitor this.
 
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@GoDaddy

Will we ever be able to change the letter casing for our landers at Afternic ? (domainname.com ---> DomainName.com). Supposedly this can have a real effect on sell-thru rates.
 
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Its great we have more details and transparency about the customer interaction at Afternic recently. But it would be nice if it is developed even further, and we could read the emails/calls logs (understandably with personal/contact details edited out). It seems that many people have concerns and questions about the brokers' work with their domain names.
 
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...it would be nice if it is developed even further, and we could read the emails/calls logs (understandably with personal/contact details edited out). It seems that many people have concerns and questions about the brokers' work with their domain names.
I got tired of not knowing anything about the leads except for Stalled or Confused... and I have no way of knowing if using Afternic's brokers is helping or hurting sales... so I changed most of my listings to "Buy It Now" instead of "Request Price." I really wish there was a way for potential buyers to contact us directly, without us having to pay a ridiculous commission of 25% by changing the DNS. A "Contact Seller" button on the sales lander would be awesome. Just keep all buyer contact info hidden from the seller and keep all communications via an internal chat system.
 
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I got tired of not knowing anything about the leads except for Stalled or Confused... and I have no way of knowing if using Afternic's brokers is helping or hurting sales... so I changed most of my listings to "Buy It Now" instead of "Request Price." I really wish there was a way for potential buyers to contact us directly, without us having to pay a ridiculous commission of 25% by changing the DNS. A "Contact Seller" button on the sales lander would be awesome. Just keep all buyer contact info hidden from the seller and keep all communications via an internal chat system.
I use BIN for all my names, and the floor price is the same as the BIN. Yet I still have brokers dealing with leads in my account even though I don't use Afternic landers... I guess this happens when buyers call GoDaddy to discuss the name?
 
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