ADWORDS TROUBLE...Would Adwords Refund my $900 back??

[eyes2005]

Has anybody had an issue with adwords Billing them too much? If so did you contact them and get a refund? PLEASE SHARE YOUR STORY....

(Nb, I am more interested in people who have been in this situation to share their story and how they resolved it! )

HERES MY SITUATION.. I tried to pause my account 2 months ago on adsense, and it DIDN'T work. I tried contacting google and they didn't reply. Now about 2 months later I receive my credit card statement(connected to adwords) and seen that Google has debited $900, $900 worth in adword clicks.....

But this was due to the fact that I couldn't Pause my campaign, and didn't get a reply when i contacted google. I didnt even use the pay per clicks which totaled $900, so have wasted $900 on my credit card, which I beleive is unfair.

HAS ANYBODY ELSE A SITUATION where Google HAVE REFUNDED your money back to you...? If so explain it in detail, and how you went about getting them to refund you? (which obviously involves contacting the billing department)
What is your story?
how did it get resolved ?

THAT IS of being billed loads, and GOT that money refunded back to their credit card by contacting google ?

if so explain your story in detail

(and please don't say just accept it, and let them have your $900, because i want it back, and am already struggling with financial issues,,,,, so need the $900 back)
What was your situation in detail? as this would help me get out of mine.

Get back in detail people, Especially those who have been in a similar situation to above....

 

[NwS]

what can i say.. Google SUCKS..
Anyways good luck with it!

PS: Is not possible to block it from your bank/cc directly? I have had similar issues (not with google) and i just contacted my bank, that i have made my cc with, and told them do not send any money there.. And they did not :/ Dunno about your situations though..

 

[Cool_dude_Prav]

what can i say.. Google SUCKS..
Anyways good luck with it!

PS: Is not possible to block it from your bank/cc directly? I have had similar issues (not with google) and i just contacted my bank, that i have made my cc with, and told them do not send any money there.. And they did not :/ Dunno about your situations though..

hmm.. then will google not file some lawsuit for blocking their payment???

I wud advice u contact their helpdesk ASAP...

 

[NwS]

hmm.. then will google not file some lawsuit for blocking their payment???

I wud advice u contact their helpdesk ASAP...

Nah i doubt. I didn't have any similar problem plus i gave full info to my bank and did what they had to do..

 

[RageD]

Yeah.. Google is horrible.. Being an end-user, they do cheat you a lot... Almost like a casino, you're gambling, but they work more like a bank Overdraw your account if you're a penny under lol

-RageD

 

[MK3Design]

wow, I was considering them today.

Good luck getting your money back

 

[edmanedman]

wow, I was considering them today.

Good luck getting your money back

Lol.. whats can I say... There is power in the masses.

Anyway, before you do anything with adwords , you better educate yourself on the new guidelines, things have gone from bad to worse...

https://adwords.google.com/select/guidelines.html