discuss 6N.com Snatched By GoDaddy

[Domainup]

Hi..Every Body

I had Two Domains in 6N.com Category

Were cancelled by Godaddy Automatically

Few Days Back i Logged in the account to check in my domains for sale ,the account was asking for ID Proofs
those i uploaded & today when i called customer care for that ...they said your order was cancelled that day only.

But i never cancelled my order or even ask for that ..

after speaking to CC i got an email from godaddy

"
Discussion Notes
Support Staff Response
Thank you for your inquiry. The terms for the promotional offers used in the referenced shopper account state that Go Daddy reserves the right to deny use of the offers and/or cancel domains purchased using the offers if the offers are abused or used fraudulently, as determined by Go Daddy in its sole discretion.

Similar issues may be avoided in the future by refraining from creating additional customer accounts to circumvent cart restrictions placed on promotional offers.

Respectfully,
Verification Office
Customer Inquiry
REPLACE ORDERS: NO ADDITIONAL COMMENTS: I have sent front & back of gov I'd plus my bank statemen"

......................................................................................................................................................................
So is this right they can cancel my domain by anyhow...without even my concern for it after i purchased the domain....

That means i dont have anyright for my registered domains ..they can do it any time.

What about my value for 6N.com

Please any Advice,Legal issue or helplessness

 

[Haris]

@Joe Styler

I have faced this issue on another registrar, didn't knew it can happen at GD. Please look into it.
Thanks.

 

[Domainup]

1. anything for this kind of thing
2. like legal suit
3. How they can have right on something they already sold it to somebody
4. got invoice,order number,customer id everything

 

[Joe Styler]

It sounds like they had or are still having trouble verifying your payment info and want further info to make sure your payment is authorized by the payment account holder, the banks, etc. You will need to continue to follow up with them as they will be able to answer any questions you have directly.

 

[Domainup]

I booked this domain on 27/8/2015

Who is ******************
Domain Name : 323436.com
Registrar: HICHINA ZHICHENG TECHNOLOGY LTD.
Updated Date: 09-sep-2015
Creation Date: 09-sep-2015
Expiration Date: 09-sep-2016

after verifying email ,received invoice & customer Id
an email for Domain is ready then i never looked back
...
two days before i tried to sell them & logged into my account but they asked for IDS those i already supplied
& today i called customer care that was cancelled on the same Day ..
But i never received an cancellation email
or refund email or details nothing like that
& today domain is with somebody else but i am the owner according to my invoice & emails

 

[4pm]

Thank you for your inquiry. The terms for the promotional offers used in the referenced shopper account state that Go Daddy reserves the right to deny use of the offers and/or cancel domains purchased using the offers if the offers are abused or used fraudulently, as determined by Go Daddy in its sole discretion.

Similar issues may be avoided in the future by refraining from creating additional customer accounts to circumvent cart restrictions placed on promotional offers.

1. do you have multiple Godaddy accounts?
2. have you used them to buy domains using the same promo code?

 

[Joe Styler]

I am sorry to hear that. We would have sent emails about this and the cancellation had we done so. They don't just cancel the domain they would reach out and try and resolve the issue first. You will need to follow up with that department in order to get more information on the emails they sent and what took place.

 

[Domainup]

1. do you have multiple Godaddy accounts?
2. have you used them to buy domains using the same promo code?

Most of the domains i purchased got separate email account & they were purchased using google
premium ad of godaddy ..that comes on the top when we google "register a domain"
But yes i got seperate emails for domain

 

[Domainup]

I am sorry to hear that. We would have sent emails about this and the cancellation had we done so. They don't just cancel the domain they would reach out and try and resolve the issue first. You will need to follow up with that department in order to get more information on the emails they sent and what took place.

Are you from Godaddy as you have written "We would have sent emails about this and " contains WE that represent you are part of them "godaddy"

 

[4pm]

Most of the domains i purchased got separate email account & they were purchased using google
premium ad of godaddy ..that comes on the top when we google "register a domain"
But yes i got seperate emails for domain

emails dont matter... do you have two or more accounts with godaddy which you used to purchase domains with .99 etc promo codes?

from their reply its quite clear thats the problem:

"Similar issues may be avoided in the future by refraining from creating additional customer accounts to circumvent cart restrictions placed on promotional offers."

 

[Joe Styler]

Are you from Godaddy as you have written "We would have sent emails about this and " contains WE that represent you are part of them "godaddy"

I am. You can see in my Avatar picture that is says -GoDaddy

 

[Domainup]

emails dont matter... do you have two or more accounts with godaddy which you used to purchase domains with .99 etc promo codes?

from their reply its quite clear thats the problem:

"Similar issues may be avoided in the future by refraining from creating additional customer accounts to circumvent cart restrictions placed on promotional offers."

I didn't used any promo code my self but that promo offers comes in offer when we google
"register a domain " a there come a premium ad of Godaddy that direct to offered page of promo

But being a customer & reseller i choose new customer account for each Domain i registered. SO that means i am not hacking any offer from Godaddy .

I just wanted to keep my domain in separate email account those give a separate customer id on new registration .

What does it mean one person can only have one customer Account with godaddy

 

[Joe Styler]

If you email the team that contacted you about this they will have all the info on it. Things like your ID, address, etc are personal in nature and best not shared over a forum so my preference would be for you to contact them directly and have them follow up with you. If you get stuck reach out and I will help.

 

[4pm]

I didn't used any promo code my self but that promo offers comes in offer when we google
"register a domain " a there come a premium ad of Godaddy that direct to offered page of promo

But being a customer & seller i choose new customer account for each Domain i registered. SO that means i am not hacking any offer from Godaddy .

I just wanted to keep my domain in separate email account those give a separate customer id on new registration .

What does it mean one person can only have one customer Account with godaddy

^ this is your answer

codes have clearly stated limitations like one per person etc.. you created additional account in order to circumvent those restrictions cause the code obviously didnt work for your first account. there are always people creating dozens accounts to take advantage of promo codes abusing the system. godaddy is absolutely right in this case. you should be happy they did not ban you completely.

 

[Domainup]

If you email the team that contacted you about this they will have all the info on it. Things like your ID, address, etc are personal in nature and best not shared over a forum so my preference would be for you to contact them directly and have them follow up with you. If you get stuck reach out and I will help.

I did already Called Them Mailed them .. But there is nothing to do now as the domains i had are already sold to somebody else that means something else i need to talk to someone else more professional for this kind of thing.....

 

[Domainup]

^ this is your answer

codes have clearly stated limitations like one per person etc.. you created additional account in order to circumvent those restrictions cause the code obviously didnt work for your first account. there are always people creating dozens accounts to take advantage of promo codes abusing the system. godaddy is absolutely right in this case. you should be happy they did not ban you completely.

I am not the thief... If i could legally purchase something by making payment for it & such thing is awarded to me with invoice is mine ....

 

[cdboard]

i choose new customer account for each Domain i registered.

there it is.

how many accounts have you created?

 

[Domainup]

What it means there can be or can't be or should not be more discussion on this topic as buying domains with separate customer account is not as per guidelines of the godaddy & topic must be closed ..
I just started with domain flipping in 2015 august though had good luck in flipping but now its over ..can't even save the ones those already have not even sure they had refunded the whole amount ..so will have to go through all my statements to find out if I was paid or not ..coz they don't even send cancellation email or ask for full domain value even after everything is done