1and1

[wayne_chance]

I turned off autorenew for all my domain now my whole control panel is locked and none of the forwarding is working, and i can't change the name servers they are all stuck.
Have you ever heard of such a practice before by a domain registrar?
:notme:

 

[lll]

never heard anything good about 1&1
stay away from them in the future is my advice.
try to call some customer service tomorrow there!

 

[wayne_chance]

"Please be informed that you have turned off the auto renewal for the domain names %%%%%%.net
and ^^^^^^.net and is now waiting to close when it reach it's expiration date. You cannot change or modify the name server of this domain names since you have disabled the auto renewal."8-X8-X8-X

 

[iNineteen]

I'm not able to comment on 1and1 without breaking a few forum rules

 

[BitcoinDK]

I used to have my domains in 1and1, when I started domaining.

I moved all my domains out from them for - I think it was 3 years ago? - but I still recieve e-mails from them regarding domains, I loooong time ago moved out from them and some I have sold, but still I recieve e-mails from them regarding these domains. lol

It was because of them, that I applied for domain-reselling to get more control over my domains, so now I use my own reseller-panel for my own domain-names.

 

[interestedenough]

1&1 are just nasty with their own clients. They make it confusing and difficult to take off the auto-renew on domains... Then, they will send you straight to the collection agency.... No other registrar has done that to me. They are excellent at allienating their customers. They DO however have beautiful full page advertising on known US magazines. In summary, they are great at attracting customers, but THEN they abuse them.

 

[vc]

They will still get renewed and you will be getting a phone call from collection soon.

That's 1and1 for you.

 

[LegitimeDomains.com]

They should be called run&run :D

 

[south]

"Please be informed that you have turned off the auto renewal for the domain names %%%%%%.net
and ^^^^^^.net and is now waiting to close when it reach it's expiration date. You cannot change or modify the name server of this domain names since you have disabled the auto renewal."8-X8-X8-X

Report it to ICANN at the very least. Doubt it would accomplish anything, but if enough people complain something might happen.

 

[wayne_chance]

I still have 20 domains that do not forward and can not change the name servers or IP address.
Most of them are dead. I called support they are no help what so ever.

They say I have to turn on auto renew to get control of the domains. Again nothing in the terms and conditions about this.
I estimate i've lost quiet a bit of money from lost domain revenues. One client is mad as hell.

I refuse to turn on autorenew.
Only think that works is a transfer! Still takes 5days to transfer out of there.

What can i do if they refuse to transfer a domain?
One domain they do not approve, i have tried for 3 weeks to transfer it. Incredible!

 

[PabloEscobar]

I've just ordered a domain from 1and1.(1$)
Hope everything will be fine with them? I heard people need 3-5 days to get control of domain.

NOTICE:
Just using domain service, not hosting.

 

[thefreshtwist]

i turned off autorenew changed my credit card info and they billed the previous card i had in system....

i tried to cancel also before they renewed but they charged my old card no longer in the system and i cant access the domains now and i been going back and forth with there [email protected] getting no where. help!!! lol

 

[BitcoinDK]

i turned off autorenew changed my credit card info and they billed the previous card i had in system....

LOL. Once 1and1.com get you they never let you go!

1and1.com deleted some of my domain names I tried to transfer out before their expiring. For some reason they did not allow to transfer them out, so I had to backorder to get them back. Luckily enough the domains had only meaning to me, so I got them from backordering.

And now, almost 5 years or so from the episode, I still get yearly fee bills for the very same domain names they themselves deleted.

Luckily I have terminated the card I used with them so they didn't "accidentially" take the money.

I love 1and1.com :hearts:

 

[ioana_bv]

Seriously, ICANN should do something as soon as possible!
1&1 should be closed

 

[aceeca]

1and1 is the worst registrar in the world. Stay away.

 

[thefreshtwist]

Seriously, ICANN should do something as soon as possible!
1&1 should be closed

called icann in cali and they refused to comment on the situation so using logic ... i conclude there pockets are lined from 1and1

can somebody explain to me how they can justify trying to charge me a redemtion fee for a domain which is good till next year since i just paid for it.... but since there system sucks and deletes a domain but still charges you for it.... and if you want access to it they want redemtiom fee.... i thought redemtiopn fee was only for expired domain... this is not a expired doamin... its one they nowe have control of because there system is designed to take control of your stuff


appernetly http://forums.DigitalPoint/showthread.php?t=1188534

they will try to sell my domains././...

i think somebody should contact that group anonymous and have them take down 1and1 for abusing people

 

[ODST.com]

1and1 are crooks. If you have problems with them take them to the Better Business Bureau. You will be sure to win.

I agree with asking anonymous to take down 1and1 they are getting a bit too big for their britches

 

[carob]

Worst company ever. Their "support" send you emails wrongly saying you must do it by phone... but the telephone number does not even work. Just keep hammering the complaints department by email, not the useless others.

Transfer all domains out as soon as possible, then ask them to confirm by email that you have no domains there and will not be charged anything. Getting that confirmation email from them is really important - their whole tricky setup is to make it hard to stop them billing you and hard to know what is going on.

Aren't Sedo and 1-1 connected?

 

[sexoox.com]

I register 2 domains today.because it's cheap.When I saw you guys posts.maybe I should think about it.Godaddy I registerd many domains.So I think old company good than young.

 

[ioana_bv]

I register 2 domains today.because it's cheap.When I saw you guys posts.maybe I should think about it.Godaddy I registerd many domains.So I think old company good than young.

1and1 have been online for many years. And no, age doesn't matter. Just check for reviews before choosing a registrar.

 

[carob]

I register 2 domains today.because it's cheap.When I saw you guys posts.maybe I should think about it.Godaddy I registerd many domains.So I think old company good than young.

It is NEVER worth it doing business with 1 and 1, or leaving domains there. It is very time-consuming trying to deal with them and they will make you very angry and they may succeed in ripping you off.

Just stay away from 1 and 1 and tell everyone else to do the same.

 

[k.alliance]

i would stay away from 1and1 i used them a couple of times, and had nothing but problems. I also think their user interface is S...

 

[GoKaizen]

Their DNS updates can take forever, but you can transfer out!

 

[popdomains]

Their awful. I sold a domain to a customer at the start of the year. Requested auth code and then they locked me out of the control panel.

After weeks of emails and phone calls I managed to email them and get them to accept the transfer. Branded me a liar to my customer and still locked out of the control panel.

 

[GoKaizen]

Transferring is tricky like any registrar, but you can do it.