Review
Am I missing something?
I've been using them for about a year. In fairness, I don't use them for hosting, per se, but for registering and managing parked, redirected or otherwise 'simply managed' domain names.
I found the service quick & easy. One caveat is their odd domain checkout form which has a minor (albeit AMAZINGLY ANNOYING) bug. I generally check domain availability from their general (non login) site because it offers more options if the domain is not available (i.e. it'll give you similar names, alternates and check other extensions). The same feature from within the users section (after you login) doesn't do this!
When you find an available domain and try to purchase it from the general (non-login) area there is an option to 'host it with a current account' BUT THIS FEATURE NEVER WORKS. I am asked for my username/password and then I'm forwarded into my account - but no new domain or even mention of it! It's as if I just I just did a plain sign-in.
That's an annoyance BUT they still offer cheap name registration (not aftermarket, just original names...) and for simple DNS / Forwarding, it's more than sufficient...
Ben
HBK216 said:
I have been a customer for almost 2 years & I have never had one issue! I unlike others realize alot of the complaints seem to come from user error yet all the bandwagon people jump in with their stupid comments. I have had over 40+ domains with them without any sort of issue. My main request is they bill immediately instead of it being delayed.
Amen to the billing... I'm in their bad books because of their funny billing scheme. It's not only that they bill late, it's that its as if its on some random timer. I find it highly improbably that their systems are so busy as to require waiting between 7 and 31+ days to bill your payment source. My main issue is that I provide a Paypal Sourced Credit-Card (a MasterCard where 'available credit' = what you have in paypal).
Money sitting in paypal is stagnant so I like to have only as much in there as I need. I like to keep enough money in Paypal but it's impossible to gauge when 1and1 will bill and for how much. I.E. you can buy 11 domains in an 11 day period and then have them all billed on the 12th day in one bulk bill - it makes no sense (logically, programmatically - so they bill one 10 days later and the other 1 day later?!)...