Hello my account with 1and1 was sent to nco financial. With out any warning in the mail or email. I paid nco financial and then called 1and1 and they opened my account 3 days later. A week later they billed my credit card for $24.94. I didn't have that much money in my bank account that they billed. Then they overdraft me for $32. Two days later 1and1 refund the money back into my account. But I am still over draft because of them. They should of not billed me then they told me to take it with NCO Financial. They should be held responsible for this. I am not paying that overdraft and think you should.
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I have contact 1and1 billing about this issue and they dont know why this happen. They later found out it was a error and told me to call my bank to let them know that it was a error and they refund me back 2 days later even though the statement show 4 days later. If the bank doesnt refund me for the overdraft they said to tell them that they can send documents. So I told this to the bank and got a refund. I am still not liking how this went and still had to paid a high price to NCO Financial with a extra $5 to process it.
edit part
I have contact 1and1 billing about this issue and they dont know why this happen. They later found out it was a error and told me to call my bank to let them know that it was a error and they refund me back 2 days later even though the statement show 4 days later. If the bank doesnt refund me for the overdraft they said to tell them that they can send documents. So I told this to the bank and got a refund. I am still not liking how this went and still had to paid a high price to NCO Financial with a extra $5 to process it.
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