Greenthumb
Established Member
- Impact
- 20
Got a prompt to change my passport on Network Solutions 4 weeks ago. I attempted to change it as directed, and there was no luck. I thought it was just a glitch in their system and it will be sorted in no time. But that was no to happen, so I contacted their support to lay a formal complaint about the issue.
TILL DATE I'm not able to change my password, hence can't access my domains. All passport change links I've been sent have failed to work. Network Solutions have blamed it on a program on my machines blocking the access to their website, they've also blamed my wifi connection.
Just to agree fix the issue as they posited, I've have tried to change my password with the link from a friend's computer, I kept receiving the same error message. I've also subscribed to a different mobile internet service just to see if I would be able to successfully change my password, that again was without luck.
This is really frustrating as it seems Network Solutions are absolutely clueless as to how to resolve this problem. I'm not able to request for auth codes for domains I intend to transfer! I need help
TILL DATE I'm not able to change my password, hence can't access my domains. All passport change links I've been sent have failed to work. Network Solutions have blamed it on a program on my machines blocking the access to their website, they've also blamed my wifi connection.
Just to agree fix the issue as they posited, I've have tried to change my password with the link from a friend's computer, I kept receiving the same error message. I've also subscribed to a different mobile internet service just to see if I would be able to successfully change my password, that again was without luck.
This is really frustrating as it seems Network Solutions are absolutely clueless as to how to resolve this problem. I'm not able to request for auth codes for domains I intend to transfer! I need help