Hi,
Recently I opened an account on domain.com and bought a .com domain with no problems. A few days later a registered .net domain. In control panel its status looked as "Domain registration complete" for a few days but I wasn't allowed to edit or see its details. I contacted customer support but got no response. Two days ago I asked again and yesterday I found out that my domain was completely removed from my list. I asked about it of course and still no response. No emails, no notifications, no nothing..
I had heard good things about domain.com that's why I opened the account but this incident put me off from them. I was wondering if you had similar experiences. If it's a glitch in their system I can understand, but if it's a consistent behaviour then I'd rather treansfer my domains and part my ways with them completely.
What do you think?
Thanks in advance.
Recently I opened an account on domain.com and bought a .com domain with no problems. A few days later a registered .net domain. In control panel its status looked as "Domain registration complete" for a few days but I wasn't allowed to edit or see its details. I contacted customer support but got no response. Two days ago I asked again and yesterday I found out that my domain was completely removed from my list. I asked about it of course and still no response. No emails, no notifications, no nothing..
I had heard good things about domain.com that's why I opened the account but this incident put me off from them. I was wondering if you had similar experiences. If it's a glitch in their system I can understand, but if it's a consistent behaviour then I'd rather treansfer my domains and part my ways with them completely.
What do you think?
Thanks in advance.
