Dynadot Aftermarket: discover domain gems worth investing in. Visit our aftermarket.

Atom / Atom.com - Marketplace (formerly Squadhelp)

SpaceshipSpaceship
SpaceshipSpaceship
Namecheap AuctionsNamecheap Auctions
Watch
Hey Folks,

I've just started using squadhelp.com to list some of my brandable. So far I have 76 domains listed, there is no fee to list. I've had some decent action so far in the way of interested buyers but no sales as of yet. I've only been with them for 1 week now.

A bit of a summary review of SquadHelp:

PROS
  • No Listing fee
  • No Logo design fee
  • Ability to submit your names to end users holding naming contests
  • Ability to chat directly or send a message directly to end users.
  • Stats of your marketplace domains are shown in the marketplace dashboard.
  • Their customer service and support has been great, 24hr a day chat.
  • Ability to increase or decrease the list price of your domains or to show a discount. You can decrease or increase the price yourself by $200. If you want to lower more, you can contact support.
  • End users can shortlist your domains before they make a decision on which they want to purchase. The number of shortlists is shown in you marketplace dashboard.
  • When you submit your names you get to set the price you wish to get. Because their commissions are high I recommend listing at a higher price to offset the commission costs.
  • Their landing pages are fairly basic but they work. Because the marketplace is fairly new, I'm sure we will see style improvements in the future.
  • One thing I really like is they accept multiple extensions. I have listed .co and .io along with .com
  • Each seller gets a direct link to their marketplace portfolio, HERES MY PORTFOLIO. It is handy if your trying to p[promote your portfolio through social media.
  • I like that their marketplace doesn't have tens of thousands domain listings like BB. They are fairly strict on the domains they accept to list and so this helps keep the number of domains in the marketplace down and gets your listings more exposure.
CONS
  • Their commissions are very high, depending on the domain name they are usually between 30% and 35%. However, there are no listing fees, no logo design fees, so in the end their commission is very similar to brand buckets.
  • Their logos are not top quality, in fact I requested to have some of my logos remade.
  • I think they have a big backlog of logos to design, the wait time for logo design has been around 1 week, but your names are still listed while the logos are being designed.
  • After your names are accepted you need to agree to their commission rate, at this point you also need to apply your own keywords, descriptions etc. I found this was very time consuming.
 
Last edited:
75
Close
The views expressed on this page by users and staff are their own, not those of NamePros.
GoDaddyGoDaddy
@Atom.com There's an issue with discount in bundled domains. When we offer a discount on the individual domains in a bundle, Instead of applying the bundle discount on the strike through rate, it's being calculated on the original price.
Example:
doman A - price 200 - strike through rate 100
domain B - price 200 - strike through rate 100
bundle discount 50% - the bundled price should be 100 but it's showing 200
 
0
Close
@Atom.com There's an issue with discount in bundled domains. When we offer a discount on the individual domains in a bundle, Instead of applying the bundle discount on the strike through rate, it's being calculated on the original price.
Example:
doman A - price 200 - strike through rate 100
domain B - price 200 - strike through rate 100
bundle discount 50% - the bundled price should be 100 but it's showing 200
That's how it should work, otherwise there will be multiple (2) discounts, and a steep commission on top of that.*

However, maybe Atom can make it configurable, so that sellers can indicate how it's being handled.

*check your Black Friday settings, too.
 
Last edited:
3
Close
Last edited:
3
Close
That's how it should work, otherwise there will be multiple (2) discounts, and a steep commission on top of that.*

However, maybe Atom can make it configurable, so that sellers can indicate how it's being handled.

*check your Black Friday settings, too.
But since seller is allowed to give a strike through discount on all individual bundled domains, it should reflect in the total bundled price too.
Else strike through discount on bundled domains need not be allowed or discounted domains shouldn't have been allowed to bundle.
Actually I was trying my hands on buy one get one free 😅
 
0
Close
This has bothered me for a while with Atom's WLMs. Leaving aside the callout banner that is barely noticeable due to the dull, subdued shade of the same colour, why waste valuable screen real estate and user attention span by repeating names on the top row that are already in featured?

1793718659042.png
 
Last edited:
3
Close
Hi @Atom.com , Just received a strange email regarding one of my premium names. The email doesnt make sense at all. I actually discounted the domain with $660 which I believe trigger the "price increase email". Perhaps you could investigate this, it might not be an isolated incident.

Show attachment 317960
I can confirm this. Just received a couple of these for my domains as well.

⚠️

It appears they take the Discount amounts as the old and new Prices! So for a domain that had 0 Discount before and 3,500 Discount now, Atom thinks the previous Price was 0 and new Price is now 3,500. And celebrates this by sending out wrong email notifications to prospects in bulk.

In reality, a domain with a $25K BIN only got a $3,500 Discount.

@Atom.com This is a serious bug that needs a code fix urgently across all accounts.

Additionally, it's not even honoring general marketplace settings by saying that it's part of the .Com Birthday Sale ("Enjoy 25% off!"). Those discounts are off (opt-out) for my account.
 
Last edited:
10
Close
@Atom.com I sincerely hope that this bug is only about email notifications for price alerts. Do make sure this bug is not present elsewhere in other code, too.
 
Last edited:
4
Close
@Atom.com

Whats the use of this 17 hearts "shortlists" !!?
When i press on it i get " no domains in your shortlist " !!!!? So whats the idea behind this !??


1793787418814.png



1793787520621.png


.
 
1
Close
6
Close
@Atom.com what's with the logo generation lately? It was in a good place after the last time it was discussed on this thread, but I've noticed a serious degradation of quality recently. It rarely follows instructions anymore and the results look very bland.

I understand wanting to lower the compute costs but I'm now at a point where I wonder if it's even worth spending an AI token to regenerate the default logo anymore for a better result.
 
8
Close
I was browsing the list of marketplace domains on atom.com and I noticed that the prices on the list are not in sync with the prices visible on the LPs, for example I click on a $1999 domain and see it listed for $5555, or I see a "$1999 $1800" domain on the list, and on the LP there is no promo price. IANAL but I believe it's a FTC offense.

Another thing, but I think it's specific to the EU (which means, though, that atom needs to adhere to it when dealing with EU consumers) is that you cannot just show a crossed-out "old" price and a "promo" price without also showing the lowest price in the last 30 days before the "promo", so that's another potential offense. Maybe it would be beneficial, for both atom and the customers, to fix these things.
 
4
Close
Why does the AI Appraisal not show under listings if the domain is premium?
 
3
Close
@Atom.com what's with the logo generation lately? It was in a good place after the last time it was discussed on this thread, but I've noticed a serious degradation of quality recently. It rarely follows instructions anymore and the results look very bland.

I understand wanting to lower the compute costs but I'm now at a point where I wonder if it's even worth spending an AI token to regenerate the default logo anymore for a better result.
Yes, went from good enough to back to trash.

I requested designer logos on some, nothing yet a week later, did they all get fired?
 
Last edited:
2
Close
@Atom.com what's with the logo generation lately? It was in a good place after the last time it was discussed on this thread, but I've noticed a serious degradation of quality recently. It rarely follows instructions anymore and the results look very bland.

I understand wanting to lower the compute costs but I'm now at a point where I wonder if it's even worth spending an AI token to regenerate the default logo anymore for a better result.

What do you mean you don't want your logo to be an arrow pointing to a vaguely northeastern direction?
 
Last edited:
5
Close
Why does the AI Appraisal not show under listings if the domain is premium?
It does show, only when the listed price is lower than the appraisal.
 
2
Close
@Atom.com

Could you follow up once the Price Alert bug is fixed?

How many prospects have received these emails in error?

It's highly confusing for prospects to receive an email with the subject "Price Increase on Example.com" followed by these incorrect Price and Discount values (as described earlier), and then a closing line that says "This domain discount is part of the .Com Birthday Sale. Enjoy 25% off!" The email subject, body, and closing message contradict each other.
 
13
Close
This Premium domain has a BIN of $25,000 on Atom.

Previously it had $0 discount.
Currently is has $3,500 discount.

This is what @Atom.com is sending to prospects to celebrate this:

Price Increase on Example.com.png
 
9
Close
@Atom.com

Correct pricing is a basic requirement.

Please make it a priority before investing further in MCP and Claude integrations.
 
12
Close
Last edited:
4
Close
Did you test actual check-out?
Quality control is Atom's responsibility.

Sellers shouldn't have to test their own checkout.

Discuss.
 
Last edited:
11
Close
AIVikingsAIVikings

We're social

Escrow.com
Spaceship
Domain Recover
CryptoExchange.com

NamePros updates

Each character of a domain name in its own box, with how to type one of them
Bookmarks: see bookmarks without a label
You can now show only the bookmarks you have not labeled. Open the label filter in the Bookmarks tab of your account menu, or on your...
AIVikings
Catchy
  • The sidebar remains visible by scrolling at a speed relative to the page’s height.
Back