Hi friend,
I recently listed a name in auction. One buyer won and he requested to transfer away the name.
But eventually due to transfer code problem, the name never really transferred successfully. I offer buyer two options, 1), I keep working with registrar to figure out the transfer issue; 2), refund
Buyer chose 2) refund.
Originally buyer sent me $3 as the deal price, and I received $3. However, buyer said he actually send $6 because the extra $3 is paypal service fee.
My question is: if I do the refund, do I refund $3, or $6? Do I have to refund both the $3 and the paypal service fee?
thank you
I recently listed a name in auction. One buyer won and he requested to transfer away the name.
But eventually due to transfer code problem, the name never really transferred successfully. I offer buyer two options, 1), I keep working with registrar to figure out the transfer issue; 2), refund
Buyer chose 2) refund.
Originally buyer sent me $3 as the deal price, and I received $3. However, buyer said he actually send $6 because the extra $3 is paypal service fee.
My question is: if I do the refund, do I refund $3, or $6? Do I have to refund both the $3 and the paypal service fee?
thank you