DAN.COM Domain Marketplace (Official Thread)

[DAN.COM]

DAN.COM (formerly known as Undeveloped.com) is on a path to be become the biggest domain marketplace in the world. We use state of the art technology to solve everyday problems buyers and sellers in the domain industry face. At DAN.COM we focus on automating most processes required to buy & sell domains to increase a more efficient and active secondary market for domains.

What sets us apart is our strong focus on product development and customer satisfaction. We leave nothing to chance and every single feature and element we introduce is professionally and carefully designed and built.

DAN.COM is ranked in the top 5 best-rated marketplaces in the world (According to the biggest review platform Trustpilot) and in the domain industry, we're the domain marketplace with the highest rating with an average of 9,4 out of 10 points.

At DAN.COM you will get the highest value for the lowest commission around. Due to our domain transfer automation, we can offer significantly faster handling of domain transactions and payouts (usually within 24 hours) at the lowest fee charged by any domain marketplace.

We've been the first on many fronts and proudly will continue to keep innovating. We were the first to offer optimized for sale pages since 2013, the first to provide payment plans in the form of lease to own and rentals and also the first and only domain marketplace offering free SSL on all domains parked with us for over a year now.

Read more about DAN and our future plans here: https://blog.undeveloped.com/a-big-leap-forward-3a3cc59ed418

This thread is created to act as an informal communication board between the DAN team and the domain community. Feel free to post feedback here and to discuss how you use DAN.

What this thread is not meant for is support. Please contact our support team here: [email protected] when you need assistance.

Previous reviews under old brand: https://www.namepros.com/threads/undeveloped-com-experience.893201/

 

[Dane]

I cant help wonder why yer all fixed and stuck on dan landers .. so many options around..fast.. reliable..bug free...

Which do you prefer?

 

[MasterOfMyDomains]

I’m happy. Their working hard and there will be issues. Maybe a poll happy yes or no?
Dan 2.O
Some efty landers the bin button being clicked went to blank page, most work. I removed bin button on those for now, they will get it fine tuned and the hurts will go away.
Start a favorite landers thread

 

[Jurgen Wolf]

Show attachment 195919

Please send this unresponsive/dead screenshot to their LiveChat...

 

[alcy]

Which do you prefer?

in all honesty.. at this stage.. dan landers.just got so weird...complicated... unreliable...overdone... that at this stage I'd prefer anything over dan...that I'm familiar with...be it gd..sedo.....

however I personally opt for simple bodis inquiry form... which I then have liberty to pass where I best see fit... choices are nice... so is freedom..

u really dont.need more than simple inquiry form like bodis..email...name etc...

dan came up with all these boxes... complex lease plans that most buyers dont even understand .. and dan says its making everyone way more money.. well its never really made me anything when I tried it..

whatever happened to.the good old...name email phone offer...maybe bin... seller contact form.

dan landers are just way too much

intentions may be good..for sure..but I question the results

of course for those who like simple like me.. dan could just add an option in settings that says ..use simple form lander.. no boxes no plans..just buyer name..email..offer and bin field...

but they wont do it...cause simple is clearly not their thing.

 

[Future Sensors]

Hi @DAN.COM

Every time I make a small change in "Settings: For sale page" I get an email saying "We noticed you recently changed your bank account details in your account." But I have not changed anything in the "Payout Settings" section.

(this bug has been reported by me in in March this year for Dan 1.0 as well.)

 

[Kostas]

One can see the problem using google's pagespeed insights tool. The mobile version will just not load.
https://developers.google.com/speed/pagespeed/insights/?url=PersonalDevelopment.xyz

What is weird is that it happens only for some domains, you can see names with exactly the same settings(at least on the surface) working perfectly. (for example, laces (xyz) from the same account)

Since all these names were moved to the new landing pages, some might not have had enough time to fully be setup, so this issue might resolve itself out in the coming days.

 

[Future Sensors]

One can see the problem using google's pagespeed insights tool. The mobile version will just not load.
https://developers.google.com/speed/pagespeed/insights/?url=PersonalDevelopment.xyz

What is weird is that it happens only for some domains, you can see names with exactly the same settings(at least on the surface) working perfectly. (for example, laces (xyz) from the same account)

Since all these names were moved to the new landing pages, some might not have had enough time to fully be setup, so this issue might resolve itself out in the coming days.

You're right indeed.

 

[alcy]

well last nite I did add lead..it would not let me continue saying domain does not exist..which was untrue.. had to redo add lead..it worked

never happened on old dan

 

[Dane]

Something tells me 2.0 wasn't thoroughly tested before being released.

 

[Future Sensors]

I hope Dan has continued solving bugs during the weekend.

Usually it's not a great idea to do a launch just before weekend.

 

[Jurgen Wolf]

All these mentioned .xyz domains work on my machine.
I don't use smartphones - so can't comment.

Regarding weekend...
Their last reply was yesterday at 11:01 (Amsterdam) and total silence today.

 

[Jurgen Wolf]

well last nite I did add lead..it would not let me continue saying domain does not exist..which was untrue.. had to redo add lead..it worked

never happened on old dan

Their database updates are very slow this weekend, that's why.

 

[alcy]

Their database updates are very slow this weekend, that's why.

what updates... I had that domain in my folio there for 1 year..

besides it worked on 2nd try right after..so obviously it's not because.of db updates...

anyway... this all sucks

now 2.0 has new add lead look.. and suddenly the only thing I used dan for..add lead... is working whenever it wants to..

anyway.. maybe its.time to save me.some headaches and move elsewhere.. their landers are terrible.. market yields no offers or sales...

 

[Jurgen Wolf]

I also had old domains, and my bulk requests to delete them (2-3 domains per request) finished after HOURS.
Yesterday and today.
Definitely some overload of their DB this weekend.

 

[alcy]

well never happened on old dan... so suddenly now they have db overloads...hmmm

 

[Jurgen Wolf]

Hype 2.0 >>> DB overload.
I'm not surprised.

 

[Jurgen Wolf]

@DAN.COM
Please add one more page theme in Settings: Legacy (DAN 1.0)
Your previous lander - in other words.
It is not ideal, but at least works with all devices and browsers.

 

[Charybdis]

I tried to buy a domain as a customer.

Dan now charges the following surprise fees, only displayed on the final step:

- Alipay: +1% fee
- credit card: +2% fee
- Paypal: +1% fee

(or at least this is the case in my country, maybe in other countries these surcharges differ)

The available payment methods depend on the customer's billing country and on the price of the domain.

I see that wire transfer payment option gives the customer 1% discount.

But I tried to buy a domain priced at 99 USD, then in this case wire transfer was not available, only Alipay, credit card or Paypal. So in this case the customer must pay 1-2% surcharge always.

But on the homepage I read:

"Transparency first
No hidden costs. No complicated math. You’ll never be in the dark, whether you’re buying or selling."

And on the FAQ page:

"Are there any hidden costs, beyond the yearly registration of the domain?
No, at Dan.com we care about transparency and never add any additional fees or costs."

Aren't these surcharges - displayed only on the final checkout step - hidden costs or additional fees?

I don't like this setup.

My suggestion: if you need to increase your prices, then increase your commission rate to 10% and remove these surcharges, it would be better.

Or if you want these surcharges, then display them on the homepage, and on the landing pages (not just on the final step).

I guess these surcharges harm the conversion rate. As a customer I would hate these surprise charges, only displayed on the final checkout step!

And I think you forgot something important. 1-2% surcharge means that if a seller lists the same domain on Dan, Afternic and Sedo at the same price, and if Afternic or Sedo, or their partner network don't add surcharge, then the customer might abandon the purchase on Dan when the customer sees this surcharge. And then the customer might look around (for example on Google or on Dofo) to find the same domain name at a cheaper price, without the surcharge! So how will this impact the conversion rate on Dan, have you tested it? Customers aren't dumb, they are smart.

 

[Windoms]

I tried to buy a domain as a customer.

Dan now charges the following surprise fees, only displayed on the final step:

- Alipay: +1% fee
- credit card: +2% fee
- Paypal: +1% fee

(or at least this is the case in my country, maybe in other countries these surcharges differ)

The available payment methods depend on the customer's billing country and on the price of the domain.

I see that wire transfer payment option gives the customer 1% discount.

But I tried to buy a domain priced at 99 USD, then in this case wire transfer was not available, only Alipay, credit card or Paypal. So in this case the customer must pay 1-2% surcharge always.

But on the homepage I read:

"Transparency first
No hidden costs. No complicated math. You’ll never be in the dark, whether you’re buying or selling."

And on the FAQ page:

"Are there any hidden costs, beyond the yearly registration of the domain?
No, at Dan.com we care about transparency and never add any additional fees or costs."

Aren't these surcharges - displayed only on the final checkout step - hidden costs or additional fees?

I don't like this setup.

My suggestion: if you need to increase your prices, then increase your commission rate to 10% and remove these surcharges, it would be better.

Or if you want these surcharges, then display them on the homepage, and on the landing pages (not just on the final step).

I guess these surcharges harm the conversion rate. As a customer I would hate these surprise charges, only displayed on the final checkout step!

And I think you forgot something important. 1-2% surcharge means that if a seller lists the same domain on Dan, Afternic and Sedo at the same price, and if Afternic or Sedo, or their partner network don't add surcharge, then the customer might abandon the purchase on Dan when the customer sees this surcharge. And then the customer might look around (for example on Google or on Dofo) to find the same domain name at a cheaper price, without the surcharge! So how will this impact the conversion rate on Dan, have you tested it? Customers aren't dumb, they are smart.

Yes, just charge us 10%, its better.
Easier maths for us too.

 

[davidc1]

Very few sales since the 2.0 launch... while volume of sales did not change on afternic.

There is something wrong...

 

[Jurgen Wolf]

And I think you forgot something important. 1-2% surcharge means that if a seller lists the same domain on Dan, Afternic and Sedo at the same price

3% CC/PayPal/AliPay processing fee on Sedo for transactions above $500.
For many years.

 

[Jurgen Wolf]

Very few sales since the 2.0 launch... while volume of sales did not change on afternic.

There is something wrong...

Just 1.5 business days elapsed since this launch.
Also Default theme is broken...
And probably, mobile version of Brandable theme is broken too.

 

[Charybdis]

3% CC/PayPal/AliPay processing fee on Sedo for transactions above $500.
For many years.

There is also the partner network of Sedo and Afternic, some partners don't charge surcharge all. I bought domains on Dynadot via the Aftnernic partner network by Paypal, and there was no surcharge and no renewal or transfer fees at all.

 

[Jurgen Wolf]

This fee is included in their 20% MLS/DLS commission.

https://www.namepros.com/threads/da...official-thread.1148567/page-136#post-8339957

 

[davidc1]

Just 1.5 business days elapsed since this launch.
Also Default theme is broken...
And probably, mobile version of Brandable theme is broken too.

ohhh, are they kidding with their landing...
on my computer landing+checkout is working on firefox but not on chrome and edge.
problems also on dan.com https (impossible checkout) !!!

---> go somewhere else until they stop wasting my money...