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question-answered Z.com domain issue

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abdoeltohamy

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I have domain Apkoza.com in z.com
Linked to hosting service ,but when i try to add name servers it's not redirected .
So i tried to delete/cancel the hosting but i couldn't .
Does anyone here had this issue before? Can help me
Thanks
 
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The views expressed on this page by users and staff are their own, not those of NamePros.
I haven't hosted anything but nameservers work without any hiccups. Their support takes some time but is good overall
 
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It worked before connecting domain ,but now not
BTW i tried first to edit file manager but i failed as script i had had was wrong i think , so i delete and couldn't to restore previous one may be this cause this error
 

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I haven't hosted anything but nameservers work without any hiccups. Their support takes some time but is good overall
Hello, have you tried transferring any of your domain names out of the platform, if yes, were they successful? Thanks!
 
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Hello, have you tried transferring any of your domain names out of the platform, if yes, were they successful? Thanks!
Yes, no problem in transferring
 
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Yes, no problem in transferring
Is the transfer out process initiated by selecting something in the control panel, user area etc. or is it necessary to contact support?

They have very tempting first year price for .com but I always feared this.
 
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Is the transfer out process initiated by selecting something in the control panel, user area etc. or is it necessary to contact support?

They have very tempting first year price for .com but I always feared this.
Without contacting support. There was some tech issue once so I had to contact them
 
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I tried to transfer a .com.. everything went as per normal and status changed to pendingtransfer and then it was cancelled by Z.com and NC notified who credited my account. Here is the email I got from Z.com

Z.com DomainService
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Transfer-out request has been disapproved.
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Attention: Mayhem Alex

Domain name:xxxxxxx

The transfer-out request for the domain name listed above has been
disapproved due to one of the following reasons:

1. You disapproved the transfer request for the domain name by
taking the required action by the deadline.

2. The expiration date of the domain name was within 7 days.
(It only applies to JP domain names.)

3. You did not take the required action to approve the transfer
by the deadline.

If you would like to approve transferring out the domain name, please
check the above points and confirm the cause of the transfer failure
first. Please make sure to reinitiate transfer for the domain name
after the problem has been solved.

If the domain name's TLD is JP and its expiration date was within
7 days, it is necessary for you to renew the domain name for a year
before you transfer it out to any other registrar.

If the cause of the failure was No.3, please make sure to take required
action by the deadline to approve the transfer request next time.

Thank you for your understanding and cooperation.
If you have any questions, do not hesitate to contact us.
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Contact Us at Z.com DomainService
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Z.com DomainService
 
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