NameSilo

Why can't I delete my direct messages?

Located in Frequently Asked Questions, started by Hvweight, Mar 23, 2020

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  1. Hvweight

    Hvweight Upgraded Member Blue Account

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    Hi all,

    Why can't I delete my direct messages?
    If not possibly, what is the reason? No sense.

    I worry about organization and this is getting in the way.
    I will have to create a new account just for that issue.

    Archive messages does not solve.

    Thanks.
     
    Last edited: Mar 23, 2020
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  2. karmaco

    karmaco Top Contributor VIP

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    I noticed that a few weeks ago that you can only archive. I am going to assume its in case there is trouble in a deal the mods can retrieve it. Archive acts the same as delete as far as visually.
     
  3. Hvweight

    Hvweight Upgraded Member Blue Account

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    I want to delete it completely.
     
  4. karmaco

    karmaco Top Contributor VIP

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    Understood. All I am saying is it makes the inbox clear. I am sure the mods can tell you why.
     
  5. Samer

    Samer Top Contributor VIP Blue Account

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    Last edited: Mar 23, 2020
  6. Mod Team Bravo

    Mod Team Bravo Moderator, NamePros Moderator PRO VIP Gold Account

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    Hello,

    Direct messages could not be deleted before; they could be "Left," but that caused more confusion and problems for members than it helped.

    The option you're looking for is to "Mute" the conversation that you want to remove permanently from your inbox. Muting serves the purpose of both leaving permanently and deleting.

    Learn more:

    We hope that helps.
     
  7. Samer

    Samer Top Contributor VIP Blue Account

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    Sorry, Bravo. It doesnt.

    There were two options; leave permanently, and temporarily. Both "removed" clutter in inbox.
    I liked both options, used permanent every now then, and left door open return, most the time.
    If you could further elaborate what problems caused, since self-explanatory, worked great.

    that'd be great! Thank you.
    Samer
     
    Last edited: Mar 23, 2020
  8. Mod Team Bravo

    Mod Team Bravo Moderator, NamePros Moderator PRO VIP Gold Account

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    Please read the guide that we provided; it explains why and it also explains how the new options work.

    The old options did not provide any additional benefits compared to the new options. The only difference is that the old options caused confusion and problems (e.g., members could not be added back to a conversation once they've left it permanently and the other conversation participants were not aware that a member left the conversation permanently).

    If you think something important is missing, then please explain it to us. Most likely, we will help you to understand why it's not missing.

    Thanks.
     
  9. Samer

    Samer Top Contributor VIP Blue Account

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    they were still shown as participants even after leaving. experience this before. agree,

    show either way, permanent leave or otherwise

    but why not make it so it only shows in convo; “temporary” Remove frm convo if “permanent”

    You can keep both functions and only remove member participants from still showing if they only toggled the “leave convo permanently”?

    Seems logical unless too difficult rewrite code
     
    Last edited: Mar 24, 2020
  10. Samer

    Samer Top Contributor VIP Blue Account

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    No “we hope this helps”? it does help

    Hope you’re not mad at me :-P
     
    Last edited by a moderator: Mar 24, 2020

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