.mobi When and How the GoDaddy refund the failed reg of .mobi?

[owntype]

Hi, guys

When and How the Godaddy refund the failed reg of .mobi?

As I am a newbie to Godaddy, plz help.

I failed reg some .mobi, but paypal has been charged and still no refund? or where I could check the refund in my GD account?

Thx :yell:

 

[ppx]

Have you tried contacting their support yet?

 

[owntype]

Have you tried contacting their support yet?

Hi, not yet, I thought the refund will be auto back to my account. thx

 

[onto]

I have the same problem although I registered them on dotster. On the Dotster support it said
"If you have received a Failure notice (Order Failure ORD) with a list of .MOBI domains that were not successfully registered, please be patient. You may still receive another notice with a list of successful registrations. Our Customer Care team will not know which domains belong to which account until the billing process is complete"
so I am waiting...

 

[kev]

this brings terrible memories back of go daddy's .eu fiasco. i never bothered with .mobi domains as i knew i would just be disappointed

 

[member-35138]

We'll be starting the auto-refunds tomorrow, had to collect a list of names and accounts first I believe!

 

[owntype]

sorry, forgot to update here, I wrote a letter to GODADDY yesterday, and wow, just after 5 min, I received reponse that GD will refund shortly, and I received the refund after 2 hours of the letter. Nice service.

 

[MinionDH]

sorry, forgot to update here, I wrote a letter to GODADDY yesterday, and wow, just after 5 min, I received reponse that GD will refund shortly, and I received the refund after 2 hours of the letter. Nice service.

Hands down GoDaddy has the best service! eNom on the other hand..

 

[Grilled]

We'll be starting the auto-refunds tomorrow, had to collect a list of names and accounts first I believe!

Any chance you can finish applying refunds to all of your customers who bought stolen "go" domains, or does GoDaddy have something against refunding domainers?

reference(s)

1. https://www.namepros.com/threads/go-domains-in-inrem-litigation-what-r-my-options.1210088/
2. https://www.namepros.com/threads/po...l-godaddy-investigate-help-so-far-no.1178506/