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I ordered 51 sites from Member www.DONT.net (Jay Mahal / Soofi Group / LoudBeats).
As you can see from the post: http://www.namepros.com/developers-...-minisites-quality-content-starting-20-a.html:
The turn around per site is 2-3 working days per. At his convenience, when he realized he could not deliver in the required time frame, the turn around changed to 3-5 days per site. So now, for a job that should have taken a max of 153 days is now going to take up to 255 days, and even that timeframe didn't look like something he'd be able to achieve. For your information, not a SINGLE site was EVER fully completed as per his post. You heard right, NOT ONE SINGLE SITE fully completed from mid May to August 9th when he QUIT!
Additionally, we paid $10 extra per site for a quantity of 4-5 pictures relevant to the site content. ONE site had ONE relevant picture. That's right, ONE site had a SINGLE relevant picture. The rest either had NO picture or a SINGLE picture that had no relevance to the site content. When we complained about this shortcoming, required quantity suddenly changed from 4-5 pictures per site, to ONE picture per site, again at his convenience.
Of the 51 sites ordered, he dabbled with a total of 16, but not one met ehe requirements of his own post or the 4-5 relevant pictures ordered per site.
We advanced him $525 to commence work. Before additional money was due, he requested a $300 "Loan". We agreed to the loan, and admittedly advised him to apply it to the balance.
When we repeatedly asked him to complete the sites he had started, including photos, he suddenly decided he didn't want to do business with us AND he kept our money to the tune of $825.00. That's correct, he decided he didn't want to work for us anymore, and he decided to keep our money.
Mr. Mahal's website www.soofigroup.com, referenced in his post, states he has a "money back guarantee". He DOES NOT honor this guarantee. Independent of this guarantee, we offered him to keep the initial payment of $525, but asked him to please refund the $300. We thought this would be fair for the work done, despite it was not in accordance with the agreement. He refused and in fact, claimed he was owed MORE money and that the money back guarantee on www.soofigroup.com, which he references in his post, was not applicable. Here is how we calculated the amount due, which we considered as generous considering the breach of contract:
Minisites developed: 16 x 25 = $400
Inclusion of images: 0 (none met the quantity requirement of 4-5, and/or relevancy to the site)
Set up google adsense channels: 16 x $5 = $80
TOTAL: $480.00
Amount Paid: $825.00
Refund Due: $345.00 / we offered to settle for a $300 refund.
We filed a dispute with PayPal; however, unbeknownst to us, PayPal considers such services "Digital" and intangible items, and our claim was denied, permitting Mr. Mahal to abscond with our money and basically rub it in our face with a tirade of obscenities. Mr. Mahal it seems, was quite versed on the "intangible items" loophole at PayPal, having been a victim himself. Apparently (from another post), Mr. Mahal knows this loophole and used it to his advantage in his reply to our PayPal dispute.
I subsequently became aware of problems other people had with him, and now it appears he is on a self imposed exile from NamePros because of an ongoing dispute with management.
I realize MANY of you have had favorable experiences with him, but I feel compelled to advise fellow domainers about my experience with this service supplier.
The Moderators have been informed and I understand they are looking into it. He is apparently very upset with a moderator(s?) here having even made a post on another forum (now deleted by moderators) with reference to the same.
If you're going to have any work done, independent of trader rating and that sort of thing, use an escrow service or use a reputable "real" company, who doesn't quit the job when they can't deliver, or withdraw from one forum when things get tough, only to go set up shop at another forum.
Hoping this matter is satisfactorily resolved with moderator's assistance. If not, I hope the he is permanently banned. This sort of behavior is totally unacceptable.
For the moment, I'd rather not reply to posts or questions until the moderators have completed their investigation, though I may add information; however, if you have a really burning question or comment question, please PM me.
Anybody else have any trouble with him?
As you can see from the post: http://www.namepros.com/developers-...-minisites-quality-content-starting-20-a.html:
The turn around per site is 2-3 working days per. At his convenience, when he realized he could not deliver in the required time frame, the turn around changed to 3-5 days per site. So now, for a job that should have taken a max of 153 days is now going to take up to 255 days, and even that timeframe didn't look like something he'd be able to achieve. For your information, not a SINGLE site was EVER fully completed as per his post. You heard right, NOT ONE SINGLE SITE fully completed from mid May to August 9th when he QUIT!
Additionally, we paid $10 extra per site for a quantity of 4-5 pictures relevant to the site content. ONE site had ONE relevant picture. That's right, ONE site had a SINGLE relevant picture. The rest either had NO picture or a SINGLE picture that had no relevance to the site content. When we complained about this shortcoming, required quantity suddenly changed from 4-5 pictures per site, to ONE picture per site, again at his convenience.
Of the 51 sites ordered, he dabbled with a total of 16, but not one met ehe requirements of his own post or the 4-5 relevant pictures ordered per site.
We advanced him $525 to commence work. Before additional money was due, he requested a $300 "Loan". We agreed to the loan, and admittedly advised him to apply it to the balance.
When we repeatedly asked him to complete the sites he had started, including photos, he suddenly decided he didn't want to do business with us AND he kept our money to the tune of $825.00. That's correct, he decided he didn't want to work for us anymore, and he decided to keep our money.
Mr. Mahal's website www.soofigroup.com, referenced in his post, states he has a "money back guarantee". He DOES NOT honor this guarantee. Independent of this guarantee, we offered him to keep the initial payment of $525, but asked him to please refund the $300. We thought this would be fair for the work done, despite it was not in accordance with the agreement. He refused and in fact, claimed he was owed MORE money and that the money back guarantee on www.soofigroup.com, which he references in his post, was not applicable. Here is how we calculated the amount due, which we considered as generous considering the breach of contract:
Minisites developed: 16 x 25 = $400
Inclusion of images: 0 (none met the quantity requirement of 4-5, and/or relevancy to the site)
Set up google adsense channels: 16 x $5 = $80
TOTAL: $480.00
Amount Paid: $825.00
Refund Due: $345.00 / we offered to settle for a $300 refund.
We filed a dispute with PayPal; however, unbeknownst to us, PayPal considers such services "Digital" and intangible items, and our claim was denied, permitting Mr. Mahal to abscond with our money and basically rub it in our face with a tirade of obscenities. Mr. Mahal it seems, was quite versed on the "intangible items" loophole at PayPal, having been a victim himself. Apparently (from another post), Mr. Mahal knows this loophole and used it to his advantage in his reply to our PayPal dispute.
I subsequently became aware of problems other people had with him, and now it appears he is on a self imposed exile from NamePros because of an ongoing dispute with management.
I realize MANY of you have had favorable experiences with him, but I feel compelled to advise fellow domainers about my experience with this service supplier.
The Moderators have been informed and I understand they are looking into it. He is apparently very upset with a moderator(s?) here having even made a post on another forum (now deleted by moderators) with reference to the same.
If you're going to have any work done, independent of trader rating and that sort of thing, use an escrow service or use a reputable "real" company, who doesn't quit the job when they can't deliver, or withdraw from one forum when things get tough, only to go set up shop at another forum.
Hoping this matter is satisfactorily resolved with moderator's assistance. If not, I hope the he is permanently banned. This sort of behavior is totally unacceptable.
For the moment, I'd rather not reply to posts or questions until the moderators have completed their investigation, though I may add information; however, if you have a really burning question or comment question, please PM me.
Anybody else have any trouble with him?
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