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I'm looking for people who've used various different hosting companies over the years and who can offer a good recommendation.
I have sites hosted with Web.com (formerly Interland). I can say without emotion or exaggeration that this is THE WORST HOSTING EXPERIENCE I have ever had. In fact, working with Web.com is the worst experience I've ever had on the Internet.
* Horrible customer service (if you can ever get through)
* Complete system outage for 12 days this past December, leaving my retail site totally inaccessible from December 19 - 30. They kept assuring me systems would be back up "by tomorrow". No explanation. No updates. Still no apology.
Clearly, time to move on. I'm hoping I can migrate to a hosting company where customer service is valued and downtime is viewed as an existential threat.
Site gets about 1,000 visitors/day, various MySql databases, active e-commerce. Will still keep a shared server, but I want the option to upgrade to dedicated server.
I've read a few good reviews about BlueHost, Hostmonster, ThePlanet & GoDaddy..
Any suggestions would be VERY appreciated. Thanks.
I have sites hosted with Web.com (formerly Interland). I can say without emotion or exaggeration that this is THE WORST HOSTING EXPERIENCE I have ever had. In fact, working with Web.com is the worst experience I've ever had on the Internet.
* Horrible customer service (if you can ever get through)
* Complete system outage for 12 days this past December, leaving my retail site totally inaccessible from December 19 - 30. They kept assuring me systems would be back up "by tomorrow". No explanation. No updates. Still no apology.
Clearly, time to move on. I'm hoping I can migrate to a hosting company where customer service is valued and downtime is viewed as an existential threat.
Site gets about 1,000 visitors/day, various MySql databases, active e-commerce. Will still keep a shared server, but I want the option to upgrade to dedicated server.
I've read a few good reviews about BlueHost, Hostmonster, ThePlanet & GoDaddy..
Any suggestions would be VERY appreciated. Thanks.