advice Sav.com won auction problems

[lknights1987]

Anyone else won domain auctions on sav and then notice that the status changes from transfer pending to billing failure?

 

[Samer]

Another day, another Sav problem.

I will @Nick R, and i recommend posting in the Sav official thread.

 

[MetaverseBranding]

Anyone else won domain auctions on sav and then notice that the status changes from transfer pending to billing failure?

Yes I had this happen to me as well yesterday even though money was taken from my bank account on the 9th May

 

[Nick R]

We caught this as well, corrected the issue and proactively restarted any transfer that failed due to this earlier this morning.

 

[MetaverseBranding]

We caught this as well, corrected the issue and proactively restarted any transfer that failed due to this earlier this morning.

My two names don't appear to have been restarted Nick. I have no pending incoming domains within "My Domains" where they would usually show.

 

[Nick R]

Our support team can take a look - [email protected]

 

[MetaverseBranding]

Our support team can take a look - [email protected]

Just to say Sav have now sorted this for me

 

[Steve Andersen]

Yesterday bored I decided to try my luck at a few SAV auctions. I won 3, not sure how long it takes to get names have paid for all 3, but the crazy thing is only 1 shows pending transfer, which they actually sent me an email your name sold for $0, please provide EPP code. Like WTF would they be sending me an email for an EPP code on a name I won at their auction and paid for.

Might know it’s the weekend and no SAV support. So I guess I may get a reply by Wed or so since a holiday weekend.

@Nick R