RegisterFly.com

[RJ]

Thread is for reviews of RegisterFly.com

 

[Shobhit]

Worst registrar so far.

RegisterFly.com is so far the worst registrar for me. I couldn't register a bunch of domain names for more then 24 hours and after that time I could register only a few of them. The coupon flashing on there home page was not working. Also I tried to transfer few names to RegisterFly.com and entered domain secret and unlocked the domain at the current registrars(yes different registrars) and paid RegisterFly.com for the same But after few days I got a mail from RegisterFly.com stating transfer failed without and reason.
I would not recommend this registrar to anyone. It is the worst in the industry. Even the domain small resellers in my city provide better services.

 

[namethreads.com]

Unreliable -- services fail and money is not refunded

I and many other people have found that registerfly have cheap quoted prices, but often registrations, transfers etc fail and money is not refunded

I don;t recommend them

 

[crazyapes]

Review

Registerfly has cost me thousands of pounds, they are the worst company to deal with, sometimes not letting you renew your domain names for weeks, i have massive sites/online shops with PR6 and they suddenly go offline due to me being unable to renew the domain name, the worst thing is, they do not let you renew the name until its fully expired and even then, you keep getting the message 'Failed: Unable to renew RENEWAL_RT 1' when trying to renew... The worst thing is, they charge you to renew etc and never refund you costing you the 'cheap' $8.99 again and again till it finally works days later!

...and when you complain or open a support ticket, they keep closing it saying they are working on the issue, please do yourself a favor, never, ever use registerfly.com, don't believe the hype, stick with godaddy.com or something... registerfly.com is a waste of time and will literally destroy your online businesses.

Please note, they also steal valuable domain names, i have had some very valuable domain names with this and they suddenly dissapear from your domain list and no where to be seen ever again, when you submit a ticket about this, they say we are working on the issue and close the ticket... they are crooks and there should be a law against this type of company.

Please do yourself a favour, never use them, you will live to regret it.

 

[obvio]

Has registerfly ever responded publicly to all the accusations against them?

 

[slider]

Has registerfly ever responded publicly to all the accusations against them?

A new employee at RegisterFly created an account here:
http://www.namepros.com/member.php?userid=43555

He hasn't logged in for a few days, but I'm sure getting support through him would be 10x faster than their ticket system. :p

 

[idealpragmatist]

Danger - Cannot deliver services it advertises

As of 11:20 am EST December 4, the registerfly site is down. This isn't the only time i've had trouble even accessing their site. Unfortunately, this lack of service is reflected in everything that they do.

I came by Registerfly because a friend recommended it. True, their user interface and features are impressive. After registering about 10 domains however, i have to pull the ripcord. This company seems to be falling apart.

I have twice now attempted to register some domains (.ca in particular) and found, despite 2 support tickets that the domains they supposedly registered, charged me for and display in my account are still available for anyone else to register.

This is not the only problem i have had with registerfly - they seem to make even the simplest domain administration very painful, url redirects do not work, domain transfers require hours of handholding, etc. Some of their problems seem to be specifically with .ca names, but in any case they are advertising services they cannot deliver.

They keep asking for my patience, but this is utter nonsense. If you are a domain registrar who can't register domains - go out of business please and stop wasting my time.

signed, Registerfly user: mlpvolt

 

[Phrozt]

Run Away Asap

I originally found registerfly back in 2001, and if it hadn't been for the idea of wanting to keep my domain at it's original registrar for as long as possible, I would have left a LONG time ago.

Problems:
- Their site is incredibly slow

- Their site is 100% oriented to get more business from you, or keep your business. Not in a reassuring way, but in a "here's 5000 ways you can renew your service, and we're going to shove them in your face on every screen" kind of way.

- Their help is horrible. I've never recieved any phone help, despite waiting well over an hour and a half on 3 separate occasions (2 recently, one a few years ago). I've had to wait well over an hour and a half to recieve any sort of web response on their "live" help. When I did recieve help, he proceeded to tell me that I was wrong, when I was, in fact, correct. After we "hung up," I mysteriously got what I asked for (a confirmation of transfer email that he said I didn't need, but I did. Again, trying to keep your business at every shady cost).

- Their interface has a few nice features, but likes to hide anything that you might need to get out of registerfly. I actually had a godaddy support person on the line w/me for about 20 minutes trying to find the auth code for a domain transfer on registerfly's site. Nothing in the help docs about it, and I ended up having to scour this forum to find what I needed. Not a very good interface if that's the case.


They do have a few nice features, but what is the point of nice features when you can barely get the site to work (pages timeout all the time) and any help for your service is absolutely worthless?

Price isn't really competitive in today's market.. there's just no reason to use registerfly, and HUGE reasons not to. Don't walk, RUN away from this HORRIBLE domain name "service" provider.

Relevant thread:
http://www.namepros.com/domain-name-discussion/260446-argh-registerfly.html

 

[WiiSaid]

They suck and cost way to much I give Namecheap.com 5 Stars outa 5 on all levels.

 

[dubb]

dammit..i should have googled this thread a looong time ago..what should i do now. what domain registrar service should i use? if i want to change, do i just request a transfer or are these folks going to make me register a new name?

 

[phpnoobs]

if no one give'em a chance...they'll never be a good registrar....

 

[obvio]

I registered a domain with their SUPERINFO deal last week. They charged my Paypal account right away, but to this day the domain has not been registered.

 

[Domin]

He supports Frauds.i hate it.

He supports Frauds.i hate it.

 

[brizzad]

if no one give'em a chance...they'll never be a good registrar....

We all gave them a chance, that's how we know how horrible they are.

 

[webcom]

I am unable to renew ANY domain from my account! I have opened a support ticket 5 days ago! No one answered it! I am on hold on the phone with them for over 30 minutes! They are stealing my domains! I am out of options here!!! What can I do?! I have hundreds of domains with them!

 

[borbjo]

webcom: the exact same thing is happening to me right now! .. they're charging my credit-card without renewing, it's soon expiring and they are not answering support.

It's extremely frustrating.

Just a warning to everyone who is considering RegisterFly - it's not worth it! You do not want to be in this situation me and webcom are in right now. And yes, IT WILL HAPPEN TO YOU TOO.

 

[birdman5]

Exactly the same is happening with me. 2 very valuable domains (well, to me) have expired and they won't renew, won't answer any support calls, but are all too keen to take the money from my account.

Until they get their act together, DO NOT touch RegisterFly with a barge-pole.

 

[RegisterRants]

Never. Buy. If. You. Want. Things. Done. Fast.!

Wow...I visited them because of the 75 cent .info special, and I registered a .info. This was last night. I was billed, and it isnt in my account. I called them, couldnt get a person.

 

[Ba7ebahaaa]

support is not there anytime

They suspended my account saying it's connected to another account that didn't pay for a domain and they don't reply to me at all while i'm trying to make them open the account and pay them for the domain which is causing the problem

they never reply via e-mails or chat (always busy or offline)

Wow...I visited them because of the 75 cent .info special, and I registered a .info. This was last night. I was billed, and it isnt in my account. I called them, couldnt get a person.

yeah man, you will only hear your echo

 

[promo]

In my experience you always have to do your order twice at regfly. First time you pay and put in the names. When you are finished with that and it says domains are being registered, have a look in your shopping cart. Most of the time it will still contain your order. Now go through with the order a second time and this time your account will contain the credit from before and the registration should go through..

At least that is my experience.

 

[totenmaske]

AVOID REGISTERFLY...PERIOD! -Failed Renewals, Lost Domains, Stolen Monies, NO Support

Registerfly failed to renew my domains after payment and kept the money. When questioned about it my balance went down even more! No resolution despite multiple attempts to contact them. Later, upon checking my account I find SIX domains are completely missing from my account. Absolutely awful Registrar...