Any comment on Registerfly.com

[danieloffice]

Hi,

I had been using registerfly.com for years, and had recently sold a website with domain registered there.

After tranferred domain to my buyer, my buyer experience difficulty in changing DNS setting. My buyer does not get a resonable support from registerfly.com.

Today, I tried to access my registerfly.com, and there site is very slow too.

Do anyone have the same experience recently?
How do I help my buyer?


Regards

 

[sdtrader]

The bast way to assist the buyer is to transfer the domain away from registerfly.

They have a reputation for a vast array of problems including a site that is either purposely or neglectfully full of "bugs",non-service,double billing,losing or taking away domains, and are the subject of much customer complaint,losing their ICann accreditation, and their security certificate isn't valid.

This being the tip of the iceberg it may save a lot of future problem IF you can successfully transfer the name out.

 

[danieloffice]

"losing their ICann accreditation"

Did they?

 

[Kate]

"losing their ICann accreditation"

Did they?

Not yet but that is what they deserve. Suffice it to say they are in a very critical position right now.
Anyway sdtrader is 100% right: the best way to help your customer is to assist him to transfer the domain away ASAP.

 

[usdir]

I faced a similar problem when renewing my domain name. did you try opening a support ticket ? They responded me within few minutes.

 

[accent]

I have heard there is a conflict between the two owners. The site is slow and signing in took 15 minutes, at 3 AM Pacific time today, hardly a peak hour. I had better luck signing in with IE than Firefox in the past.

The owners should sell the business while there still is a business to sell. I really liked their website, back in the day. It was easy to find stuff and loaded fairly quickly.

If ICANN steps in (why the h3ll haven't they already?) then all the domains will be transfered to other registrars, right?? Right?? Right??

But what about those whose domains expire during this mess?

 

[Raf]

It really depends on the situation in terms of how fast they will respond to your Support Tickets. I didn't have all that good of a situation with them previously and led to quite a few problems. Their not a bad company overall, but there are a few practices they should change especially when it comes to dealing with their customers.

As for your question, let RegisterFly help you assist with the problem by leaving the Support Ticket open. Other then that, you could also try using the Live Chat feature of the site and possibly ask for priority of your concern. They will help you, it will just takes time. Hope that helps.

 

[stscac]

I highly doubt they will lose their icann accrediation.

they're more sound than ICANN themselves.

-Steve

 

[RJ]

they're more sound than ICANN themselves.

You sure about that, dude? http://www.cbronline.com/article_news.asp?guid=F4D808F5-530F-4F5B-BECF-F87EA05CBF15
8-X

 

[Mark]

You sure about that, dude? http://www.cbronline.com/article_news.asp?guid=F4D808F5-530F-4F5B-BECF-F87EA05CBF15
8-X

.... and a $6,000 chihuahua.

yo quiero RegFly !





I'm soooo Glad I moved my last domain out last year.

 

[-db-]

Yeah, the walls appear to be crumbling. I've only got 1 domain left there, and I consider myself lucky to have gotten the rest of mine out last year.

 

[SpareDomains]

I luckily only have 1 domain there which I have been trying to change nameservers on for 3 days, too new to transfer out as I bought it off of someone who had just purchased it there, not the greatest name so if it comes up lost I'll be grateful I only had 1 there.

 

[accent]

ICANN Vice President:
"We've reached the point today where we've decided to make some very decisive action, ..."

OMG, I think they are going to form a committee!!!

 

[sdtrader]

ICANN Vice President:
"We've reached the point today where we've decided to make some very decisive action, ..."

OMG, I think they are going to form a committee!!!

maybe the introduction of yet another Tld.

 

[ZuraX]

Looks like I will lose around 25 domains. Two are ones I use for emails everywhere. This is going to suck big time.