Problems with Sedo

[korganian]

I have not been able to access my Sedo account to update prices on my domains for 2 months now.

When I try to login using Chrome, I get this message :
"This page isn’t working
sedo.com redirected you too many times.
Try clearing your cookies.
ERR_TOO_MANY_REDIRECTS"

When I try to login using IE, I get this message :
"308 Permanent Redirect"
But nothing else on the page.

Clearing my browser and even rebooting my computer does not fix anything.

When I try to call them. It just beeps like it's going to voicemail, but then a message says they are busy and hangs up on me without evening giving an option to leave a message.

When I try to access their live chat, I get this message :
"We’re sorry, our Live Chat is currently not available. We are happy to take your request via email. Please use the “Ask a question” tab to send us your request.
Chat hours are listed below.
Monday - Friday: Closed
Saturday: 09:00 PM - 10:00 PM EDT"
Sunday: Closed

Notice that is says their live chat is only open one day a week, on Saturday.

I guess my only option is to send emails and hope for a response. Not really a viable option for managing a marketplace where BIN listed prices are enforced.

How many of you are having this problem and have you had success fixing it?

 

[creataweb]

I had the same problem on Chrome and I cleared ALL the cookies and anything related to Sedo and it worked after that.

 

[anantj]

As a quick check, you can try using incognito. To launch a new incognito window in Chrome, use the following combos:

Windows: Ctrl + Shift + N
Mac: Cmd + Shift + N

On Firefox, use the following to get a private window:

Windows: Ctrl + Shift + P
Mac: Cmd + Shift + P